Title: Cache folder not created Last modified: May 22, 2020 --- # Cache folder not created * [Zalium](https://wordpress.org/support/users/zalium/) * (@zalium) * [6 years ago](https://wordpress.org/support/topic/cache-folder-not-created/) * Hi, I cannot get the cache folder to be created, and when I manually create the folder, then no images are being generated. I have visited the site from various devices, and disabled any plugins that might be interfering. I have it up and running successfully on another site which is on the same server, so not a server issue. Any suggestions? Viewing 5 replies - 1 through 5 (of 5 total) * Plugin Author [Takis Bouyouris](https://wordpress.org/support/users/nevma/) * (@nevma) * [6 years ago](https://wordpress.org/support/topic/cache-folder-not-created/#post-12874300) * Hello, my friend, * Usually it is the general server setup that we need to check for issues like that, not the other plugins. Things like “are you using NginX?” or “are you using a CDN?”. These are the harder puzzles to solve when it comes to image delivery. * So, could you please first send me the results of the Print debug and Print diagnostics buttons in the plugin settings page so I can take a look at your setup? You may remove any sensitive information from it first if you want. * If it is possible for you to share the url of your website, then this could help debugging a lot! * Cheers, Takis * Thread Starter [Zalium](https://wordpress.org/support/users/zalium/) * (@zalium) * [6 years ago](https://wordpress.org/support/topic/cache-folder-not-created/#post-12874384) * Hi Takis, that was quick 🙂 Debug and di gnostics below, can I email you the URL? * **Print Debug:** * ✔ PHP GD library is installed. * ✖ Image cache directory has not been created. * But this is probably because the cache has not been accessed yet. After accessing your website from a mobile device the directory should be automatically created. * /home/xxxxx/public_html/wp-content/cache => drwxr-xr-x * ✔ Installation .htaccess file is setup OK. * /home/xxxx/public_html/.htaccess => -rw-r–r– * ❖ Adaptive images settings dump: * array(14) { [“resolutions”]=> array(7) { [0]=> int(1200) [1]=> int(1024) [2] => int(770) [3]=> int(640) [4]=> int(480) [5]=> int(360) [6]=> int(320) } [“cache- directory”]=> string(21) “cache/adaptive-images” [“watched-directories”]=> array( 2) { [0]=> string(18) “wp-content/uploads” [1]=> string(17) “wp-content/themes”}[“ jpeg-quality”]=> int(85) [“sharpen-images”]=> bool(true) [“watch-cache”]=> bool( true) [“browser-cache”]=> float(180) [“landscape”]=> bool(false) [“hidpi”]=> bool(false) [“cdn-support”]=> bool(false) [“version”]=> string(6) “0.6.68” [“ sanitized”]=> bool(true) [“wp-content-dir”]=> string(36) “/home/xxxxx/public_html/ wp-content” [“wp-content-url”]=> string(37) “[https://www.xxxxx.com/wp-content”](https://www.xxxxx.com/wp-content”);} * **Print Diagnostics:** Web Server * Apache Document Root * /home/xxxx/public_html PHP * 7.3.17 PHP Time Limit * 30 PHP Memory Limit * 256M PHP Post Max Size * 32M PHP Upload Max Size * 32M PHP Max Input Vars * 1000 PHP Display Errors * No PHP Error Log * /home/xxxx/logs/xxxx_com.php.error.log MySQL * 5.7.30 MySQL Ext/mysqli * Yes MySQL Table Prefix * xxxx_ MySQL DB Charset * utf8mb4 WP * 5.4.1 WP Multisite * No WP Debug Mode * No WP Site url * [https://www.xxxx.com](https://www.xxxx.com) WP WP Home url * [https://www.xxxx.com](https://www.xxxx.com) WP Permalinks * /%postname%.html WP home path * /home/xxxx/public_html/ WP content dir * /home/xxxx/public_html/wp-content WP plugin dir * /home/xxxx/public_html/wp-content/plugins WP content url * [https://www.xxxx.com/wp-content](https://www.xxxx.com/wp-content) WP plugin url * [https://www.xxxx.com/wp-content/plugins](https://www.xxxx.com/wp-content/plugins) WP Locale * en_US WP Memory Limit * 40M WP Max Upload Size * 32mb * Plugin Author [Takis Bouyouris](https://wordpress.org/support/users/nevma/) * (@nevma) * [6 years ago](https://wordpress.org/support/topic/cache-folder-not-created/#post-12876682) * Hello, there, * First look things seem OK. If you can you may email me the link at takis [at] nevma [dot] gr, please. * Cheers, Takis * Thread Starter [Zalium](https://wordpress.org/support/users/zalium/) * (@zalium) * [6 years ago](https://wordpress.org/support/topic/cache-folder-not-created/#post-12880356) * Thanks for resolving this issue Takis, your support is quite remarkable. It’s working perfectly now. * Plugin Author [Takis Bouyouris](https://wordpress.org/support/users/nevma/) * (@nevma) * [6 years ago](https://wordpress.org/support/topic/cache-folder-not-created/#post-12880964) * You are welcome, Adrian, glad I was able to help! * For the record, the issue had to do with some rules that the Page Speed Ninja plugin added to the `/wp-content/.htaccess` created. These rules somehow caused image requests to bypass the root `.htaccess` rules of the Adaptive Images plugin. Once they were removed everything worked fine. * Cheers, Takis Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘Cache folder not created’ is closed to new replies. * ![](https://ps.w.org/adaptive-images/assets/icon-256x256.png?rev=1138642) * [Adaptive Images for WordPress](https://wordpress.org/plugins/adaptive-images/) * [Frequently Asked Questions](https://wordpress.org/plugins/adaptive-images/#faq) * [Support Threads](https://wordpress.org/support/plugin/adaptive-images/) * [Active Topics](https://wordpress.org/support/plugin/adaptive-images/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/adaptive-images/unresolved/) * [Reviews](https://wordpress.org/support/plugin/adaptive-images/reviews/) ## Tags * [cache](https://wordpress.org/support/topic-tag/cache/) * 5 replies * 2 participants * Last reply from: [Takis Bouyouris](https://wordpress.org/support/users/nevma/) * Last activity: [6 years ago](https://wordpress.org/support/topic/cache-folder-not-created/#post-12880964) * Status: not resolved