Title: Cache images error
Last modified: August 20, 2016

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# Cache images error

 *  [drajakovich](https://wordpress.org/support/users/drajakovich/)
 * (@drajakovich)
 * [13 years, 2 months ago](https://wordpress.org/support/topic/cache-images-error/)
 * Hi,
    I’m trying to install WordPress mobile pack on my WordPress site. When I
   activate the plug-in, I get the following error message: Critical WordPress Mobile
   Pack Issue
 * Not able to cache images to /home/promethe/public_html/wp-content/plugins/wordpress-
   mobile-pack/plugins/wpmp_transcoder/c. That directory is not executable. Please
   ensure that the web server has write- and execute-access to it.
    Not able to 
   install theme files to /home/promethe/public_html/wp-content/themes. That directory
   is not executable. Please ensure that the web server has write- and execute-access
   to it.
 * (Deactivate and re-activate the WordPress Mobile Pack once resolved.)
 * My hosting provider is working on the issue for me. They have asked me to provide‘
   exact permissions and settings required’ for the Mobile pack to work.
 * Any help would be greatly appreciated.
 * [http://wordpress.org/extend/plugins/wordpress-mobile-pack/](http://wordpress.org/extend/plugins/wordpress-mobile-pack/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [thereminist](https://wordpress.org/support/users/thereminist/)
 * (@thereminist)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/cache-images-error/#post-3637500)
 * I have the same issue… please help.
 * Thanks in advance.
 *  [Geethu Vijayan](https://wordpress.org/support/users/geethuv/)
 * (@geethuv)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/cache-images-error/#post-3637501)
 * I am also having the same issue… My wordpress version is 3.8.1 and the wordpress
   mobile pack plugin version is 1.2.5. Please help to resolve this issue.
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/cache-images-error/#post-3637502)
 * If you require assistance then, as per the [Forum Welcome](http://codex.wordpress.org/Forum_Welcome#Where_To_Post),
   please post your own topic.
 * This 10 month old topic references an old version of WordPress.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Cache images error’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wordpress-mobile-pack_7b7875.svg)
 * [WordPress Mobile Pack - Mobile Plugin for Progressive Web Apps & Hybrid Mobile Apps](https://wordpress.org/plugins/wordpress-mobile-pack/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wordpress-mobile-pack/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wordpress-mobile-pack/)
 * [Active Topics](https://wordpress.org/support/plugin/wordpress-mobile-pack/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wordpress-mobile-pack/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wordpress-mobile-pack/reviews/)

## Tags

 * [cache](https://wordpress.org/support/topic-tag/cache/)
 * [images](https://wordpress.org/support/topic-tag/images/)

 * 3 replies
 * 4 participants
 * Last reply from: [esmi](https://wordpress.org/support/users/esmi/)
 * Last activity: [12 years, 3 months ago](https://wordpress.org/support/topic/cache-images-error/#post-3637502)
 * Status: not resolved