Title: cache problem
Last modified: December 28, 2021

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# cache problem

 *  Resolved [sameh11231](https://wordpress.org/support/users/sameh11231/)
 * (@sameh11231)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/cache-problem-40/)
 * I am having a problem with the plug-in, I installed it in my WordPress website
   and it’s working will with users with the rule “subscriber”, They login normally
   and then get directed to my account page. The problem is happening with users
   with the role “author” (this is the rule that we use for service providers) or“
   admin”, it’s simply not possible for them to get in to my account page. Every
   time the user log in he gets directed to WordPress dashboard, if he tries to 
   open “my account” page while logged in he gets redirected again to the login 
   page despite that he is already logged in.
    I think that it’s a caching problem,
   because I tried to change my account page by adding some parameter to the end
   of the link for example: [https://www.website.com/account/?logged-in=1](https://www.website.com/account/?logged-in=1)
   When I do this it works for one time only, both users, the admin and the author
   can login and open “my account” page for the first time but once they leave the
   page and come back they can’t open “my account” anymore and they get redirected
   to the login page every time after that. My understanding is is the plug-in is
   caching the page after the first login and then it doesn’t allow them to open
   my account page anymore but I don’t know why. Please help me solve this problem.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcache-problem-40%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [Collins Agbonghama](https://wordpress.org/support/users/collizo4sky/)
 * (@collizo4sky)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/cache-problem-40/#post-15200923)
 * Please open a ticket via [https://profilepress.net/support](https://profilepress.net/support)

Viewing 1 replies (of 1 total)

The topic ‘cache problem’ is closed to new replies.

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## Tags

 * [cache error](https://wordpress.org/support/topic-tag/cache-error/)

 * 1 reply
 * 2 participants
 * Last reply from: [Collins Agbonghama](https://wordpress.org/support/users/collizo4sky/)
 * Last activity: [4 years, 5 months ago](https://wordpress.org/support/topic/cache-problem-40/#post-15200923)
 * Status: resolved