Title: Cache problem with WP-Rocket
Last modified: October 15, 2024

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# Cache problem with WP-Rocket

 *  Resolved [Onnem](https://wordpress.org/support/users/haroldbekermans/)
 * (@haroldbekermans)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/cache-problem-with-wp-rocket/)
 * Hi there,
   Been using checkoutWC for some time. Thanks for that!There seems to
   be some problems between WP-rocket’s caching and checkoutWC.
    1. Customers can’t checkout at the end and get an error. I added a screenshot only
       the error is in Dutch. It is something like “your order couldn’t process, please
       try again”. When i clear used css the problem is over.
    2. Older product stays cached and new product doesn’t appear in checkout; Example:
       
       On Monday I added product 1 to my basket, didn’t complete order.On Tuesday I
       added product 2 to my basket and went to checkout immediately. However only 
       product 1 from Monday is now in my basket.Purge cache with wp-rocket pluginRefresh
       checkout page; now product 2 appears from Tuesday. (Product 1 from Monday is
       gone)*standard woocommerce shoppingbasket does display the right product at 
       anytime
    3. Customers sometimes can’t login through the login of checkoutform. Error: “An
       error occurred during login. Error: (error)”. 
       Purge cacheCustomers can login.
 * I tried to be clear about these problems and hope you can point me in the right
   direction. (excluding the plugin for example in wp rocket?)
   I aks the same question
   at WP-Rocket, one thing they told me to try is installing the plugin [WP Rocket | Deactivate WooCommerce Refresh Cart Fragments Cache](https://github.com/wp-media/wp-rocket-helpers/raw/master/compatibility/wp-rocket-compat-wc-cart-fragments/wp-rocket-compat-wc-cart-fragments.zip).
   for the “couldn’t process order” problem. I have done this but cant say anything
   about the results yet. Other problems I have mentioned but no answer yet.Thanks
   for your time and help,Menno
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcache-problem-with-wp-rocket%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Thread Starter [Onnem](https://wordpress.org/support/users/haroldbekermans/)
 * (@haroldbekermans)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/cache-problem-with-wp-rocket/#post-18075900)
 * I was able reproduce problem 2 and record it in a screencast. Maybe this helps
   to understand whats is going on. Curious for your thoughts.
 * [https://drive.google.com/file/d/1GxklWhgDh7Xn-xQvrZPI2cpDnhdxl0vb/view?usp=sharing](https://drive.google.com/file/d/1GxklWhgDh7Xn-xQvrZPI2cpDnhdxl0vb/view?usp=sharing)
 *  [Kenelli](https://wordpress.org/support/users/kenelli/)
 * (@kenelli)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/cache-problem-with-wp-rocket/#post-18093643)
 * Hi,
   I have exactly the same problem on my website! In the home page, CheckoutWC
   is not working at all, but in the product pages, it’s working fine
 *  Thread Starter [Onnem](https://wordpress.org/support/users/haroldbekermans/)
 * (@haroldbekermans)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/cache-problem-with-wp-rocket/#post-18093657)
 * Hi, it forced me to move away from checkoutWC plugin. Otherwise I had to disable
   WP-Rocket as I haven’t found a solution yet. I went back to astra theme checkout
   and solved my display problems in it with css. (I went to checkoutWC before because
   it played nice with a rental and booking plugin I use).
 * haven’t heard any update nor could i find a solution online. Also WP-Rocket couldn’t
   help me any further as the conflict originate from this plugin…
 *  Plugin Author [Clifton Griffin](https://wordpress.org/support/users/clifgriffin/)
 * (@clifgriffin)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/cache-problem-with-wp-rocket/#post-18093800)
 * Hi there – so sorry for the delay on this. Email notifications of new threads
   got messed up.
 * Looking into this now and should have a fix up later today!
 *  Plugin Author [Clifton Griffin](https://wordpress.org/support/users/clifgriffin/)
 * (@clifgriffin)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/cache-problem-with-wp-rocket/#post-18093864)
 * Hi Onmen – can you shoot me an email: clif[@]objectiv.co?
 * I’m unable to reproduce these issues (always frustrating!) 
   Would love to connect
   with you today to figure out what is going on.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Cache problem with WP-Rocket’ is closed to new replies.

 * ![](https://ps.w.org/checkoutwc-lite/assets/icon.svg?rev=2819219)
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 * 7 replies
 * 3 participants
 * Last reply from: [Clifton Griffin](https://wordpress.org/support/users/clifgriffin/)
 * Last activity: [1 year, 7 months ago](https://wordpress.org/support/topic/cache-problem-with-wp-rocket/#post-18093864)
 * Status: resolved