Title: Caching problem
Last modified: August 1, 2019

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# Caching problem

 *  Resolved [Dave](https://wordpress.org/support/users/dcutri500/)
 * (@dcutri500)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/caching-problem-14/)
 * I’m using the NextGen widget to display thumbnails on my Home page. I’ve created
   a template override which works (wp-content/ngg/photocrati-widget/templates/display_gallery.
   php), but making changes to this template beyond the initial one (adding a simple
   class) is proving impossible.
 * The template seems to be getting cached, but no matter what I do I cannot clear
   this cache! I’ve cleared the image cache, I’ve made changes to the gallery and
   re-saved. I’ve cleared my browser’s cache. I’ve deleted all transients. Nothing
   works!!! Even after deleting the template override and then adding it back, it
   persists. Please help!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcaching-problem-14%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [gabyimagely](https://wordpress.org/support/users/gabyimagely/)
 * (@gabyimagely)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/caching-problem-14/#post-11790018)
 * Hi [@dcutri500](https://wordpress.org/support/users/dcutri500/)
 * Ok, so it seems that you are trying to create a custom gallery template?
    Allow
   me to share that documentation link here: [https://www.imagely.com/docs/templates/](https://www.imagely.com/docs/templates/)
 * Please, check this information and see if you are following those instructions.
   
   Try to check if there is any forced cache by your server or on the “Must use”
   plugins category.
 * Note: We do not provide support on custom templates.
 *  [gabyimagely](https://wordpress.org/support/users/gabyimagely/)
 * (@gabyimagely)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/caching-problem-14/#post-12033054)
 * Because it has been a month or more since your last reply, I am going to mark
   this as resolved as I assume you have found a solution. Please feel free to reply
   again if you still have questions.
 * Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Caching problem’ is closed to new replies.

 * ![](https://ps.w.org/nextgen-gallery/assets/icon-256x256.png?rev=2083961)
 * [Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery](https://wordpress.org/plugins/nextgen-gallery/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/nextgen-gallery/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/nextgen-gallery/)
 * [Active Topics](https://wordpress.org/support/plugin/nextgen-gallery/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/nextgen-gallery/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/nextgen-gallery/reviews/)

## Tags

 * [cache](https://wordpress.org/support/topic-tag/cache/)
 * [caching](https://wordpress.org/support/topic-tag/caching/)
 * [nextgen-widget](https://wordpress.org/support/topic-tag/nextgen-widget/)
 * [templates](https://wordpress.org/support/topic-tag/templates/)

 * 2 replies
 * 2 participants
 * Last reply from: [gabyimagely](https://wordpress.org/support/users/gabyimagely/)
 * Last activity: [6 years, 8 months ago](https://wordpress.org/support/topic/caching-problem-14/#post-12033054)
 * Status: resolved