Title: Calculated Fields Zeroing Out
Last modified: January 12, 2023

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# Calculated Fields Zeroing Out

 *  Resolved [ipshwitz](https://wordpress.org/support/users/ipshwitz/)
 * (@ipshwitz)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/calculated-fields-zeroing-out/)
 * Running into an issue with our two-page form. Our form collects information and
   displays two different totals:
   **Total One** is an up front fee for all services**
   Total Two** is what their reoccurring billing will be.
 * Once all of their information is filled out, they click on submit and are taken
   to PayPal where they are asked to pay the amount in **Total One**.
 * If for some reason while in Paypal, they decide to use their browser’s back button,
   they are taken back to the form where all fields are filled out, except that **
   Total One** is reset to 0.00. Then, if they click on Pay Now, they are taken 
   back into PayPal where they are now only charged the amount in **Total Two**,
   which would be $25.
 * Any ideas of how to get the **Total One** field to repopulate without the customer
   having to refresh the page? This has only happened a few times, but I would like
   to keep it from happening at all as it only causes confusion.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcalculated-fields-zeroing-out%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [codepeople](https://wordpress.org/support/users/codepeople/)
 * (@codepeople)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/calculated-fields-zeroing-out/#post-16367824)
 * Hi! We’d like to help but we can’t reply about that in this forum. We are not
   allowed to support any customers in these forums.
 * For pro or commercial product support please contact us directly on our site.
   This includes any pre-sales topics as well.
 * Commercial products are [not supported in these forums](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products).
   We will happily answer this and any other questions you can have [on our own site](https://cff.dwbooster.com/contact-us).
 * Thank you.

Viewing 1 replies (of 1 total)

The topic ‘Calculated Fields Zeroing Out’ is closed to new replies.

 * ![](https://ps.w.org/calculated-fields-form/assets/icon-256x256.jpg?rev=1734377)
 * [Calculated Fields Form](https://wordpress.org/plugins/calculated-fields-form/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/calculated-fields-form/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/calculated-fields-form/)
 * [Active Topics](https://wordpress.org/support/plugin/calculated-fields-form/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/calculated-fields-form/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/calculated-fields-form/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [codepeople](https://wordpress.org/support/users/codepeople/)
 * Last activity: [3 years, 4 months ago](https://wordpress.org/support/topic/calculated-fields-zeroing-out/#post-16367824)
 * Status: resolved