Title: Calculation issue
Last modified: June 22, 2022

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# Calculation issue

 *  Resolved [jeffreytong726](https://wordpress.org/support/users/jeffreytong726/)
 * (@jeffreytong726)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/calculation-issue-3/)
 * We are trying to charge customer like how DHL charges, we take the higher rate
   when comparing the actual weight and volumetric weight for the product. Please
   advise how to do so. Also we sell worldwide and we wonder how to set individual
   rate for each country.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [wp-centrics](https://wordpress.org/support/users/wpcentrics/)
 * (@wpcentrics)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/calculation-issue-3/#post-15759160)
 * Hi [@jeffrey](https://wordpress.org/support/users/jeffrey/), thank you for your
   intrest.
 * About volumetric calculation, this is a feature of Fish and Ships Pro, sorry.
   Here you can read more about:
    [https://www.wp-centrics.com/volumetric-weight-rates-shipping-calculator-woocommerce/](https://www.wp-centrics.com/volumetric-weight-rates-shipping-calculator-woocommerce/)
 * About setup distinct shipping rates per country, you must setup shipping zones
   in WooCommerce, and setup on each of them a shipping method. Our import/export
   feature will help you to save your time.
 * Kind regards,
    Carles Martin wp-centrics support team
 *  Thread Starter [jeffreytong726](https://wordpress.org/support/users/jeffreytong726/)
 * (@jeffreytong726)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/calculation-issue-3/#post-15759169)
 * Dear fish and ships,
 * We will buy the pro version if useful, the important point I wanted to state 
   and make sure is that, the comparison between volumetric rate and actual rate.
   Does that comparison feature exist in your pro version ?
 *  Plugin Author [wp-centrics](https://wordpress.org/support/users/wpcentrics/)
 * (@wpcentrics)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/calculation-issue-3/#post-15759206)
 * Hi [@jeffrey](https://wordpress.org/support/users/jeffrey/), yes, this is: the
   volumetric comparison use the volumetric weight factor x volume to calculate 
   tthe wolumetric weight value, and then compares with real weight and takes the
   biggest one.
 * However, this forum it’s only for free version support, please, write us through
   our contact form: [https://www.wp-centrics.com/contact-support/](https://www.wp-centrics.com/contact-support/)
 * Thanks,
    Carles.
 *  Thread Starter [jeffreytong726](https://wordpress.org/support/users/jeffreytong726/)
 * (@jeffreytong726)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/calculation-issue-3/#post-15762608)
 * Hi [@wpcentrics](https://wordpress.org/support/users/wpcentrics/) thanks for 
   illustrating, there is one more thing i wanted to know about your import feature.
   We are currently using another plugin named flexible shipping, and we wanted 
   to export their file to import into yours, is it possible to provide us with 
   your import csv template file so we could evaluate the difficulty on doing this
 *  Plugin Author [wp-centrics](https://wordpress.org/support/users/wpcentrics/)
 * (@wpcentrics)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/calculation-issue-3/#post-15762964)
 * Hi [@jeffrey](https://wordpress.org/support/users/jeffrey/), our import/export
   tool will only work for duplicating/moving between sites Fish and Ships shipping
   method settings, so it cannot be used to migrate from any other third party shipping
   plugin, sorry.
 * …each plugin has its own characteristics and perhaps different ways of doing 
   the same things, so I’m afraid that human work is always necessary and a migration
   process cannot be automated in any way…
 * PS: Please, if you have more questions, open a new thread for each of them, with
   a related title, etc. It will help other users to find it…
 * Best regards,
    Carles.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Calculation issue’ is closed to new replies.

 * ![](https://ps.w.org/fish-and-ships/assets/icon-256x256.gif?rev=3374026)
 * [Advanced Shipping Rates for WooCommerce: Flexible Table Rate Shipping Rules](https://wordpress.org/plugins/fish-and-ships/)
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## Tags

 * [dhl](https://wordpress.org/support/topic-tag/dhl/)
 * [shipping](https://wordpress.org/support/topic-tag/shipping/)

 * 5 replies
 * 2 participants
 * Last reply from: [wp-centrics](https://wordpress.org/support/users/wpcentrics/)
 * Last activity: [3 years, 11 months ago](https://wordpress.org/support/topic/calculation-issue-3/#post-15762964)
 * Status: resolved