Title: Call to undefined function simplexml_load_file()
Last modified: September 25, 2020

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# Call to undefined function simplexml_load_file()

 *  [mcginnismediagroup](https://wordpress.org/support/users/mcginnismediagroup/)
 * (@mcginnismediagroup)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/call-to-undefined-function-simplexml_load_file/)
 * Hi
 * I just purchased the property import to import properties from Jupix. I finally
   got the Jupix API and sorted out the Custom Fields.
 * When I did my first import, WordPress informed me there was an error, when checking
   the Property Import log files, it showed this error message:
 * Error:Uncaught Error: Call to undefined function simplexml_load_file() in /var/
   www/DOCUMENTROOT/wp-content/plugins/propertyhive-property-import/includes/class-
   ph-jupix-xml-import.php:33
    Stack trace: #0 /var/www/DOCUMENTROOT
 * I have tried enabling the ‘Download Media In Background Queue (BETA)’ and I have
   set the ‘Process in Chunks’ to Process 1 records at a time with a 5 second pause
   between each chunk.
 * The tech specs of my web server is:
    WordPress 5.4.2 PropertyHive 1.4.70 OS Linux
   Server Apache/2.4.41 (Ubuntu) PHP v7.2.24-0ubuntu0.19.04.2 MYSQL v8.0.20-0ubuntu0.20.04.1
   GD 2.2.5 MYSQL Maximum Packet Size 64.0 MiB MYSQL Maximum No. Connection 151 
   PHP Short Tag Off PHP Max Script Execute Time 30s PHP Memory Limit 512.0 MiB 
   PHP Max Upload Size 256.0 MiB PHP Max Post Size 256.0 MiB
 * Many thanks

The topic ‘Call to undefined function simplexml_load_file()’ is closed to new replies.

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 * 0 replies
 * 1 participant
 * Last reply from: [mcginnismediagroup](https://wordpress.org/support/users/mcginnismediagroup/)
 * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/call-to-undefined-function-simplexml_load_file/)
 * Status: not resolved