Title: Call to undefined function thrive_get_theme_options()
Last modified: July 6, 2020

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# Call to undefined function thrive_get_theme_options()

 *  [leefreelancer](https://wordpress.org/support/users/leefreelancer/)
 * (@leefreelancer)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/call-to-undefined-function-thrive_get_theme_options/)
 * Hi,
 * I am attempting to fix an issue on the back end. When I click on customise this
   is the message I am getting.
 * Fatal error: Call to undefined function thrive_get_theme_options() in /home/leeenitn/
   public_html/wp-content/themes/minus/functions.php on line 671
 * See site admin email inbox for instructions.
 * I contacted my host provider. They will not assist. They say I need to get a 
   web developer to look at the issue.
 * I am using the latest version of Thrive Architect. I am able to use it, when 
   I save my work and look at a preview it is not making the changes.
 * This is a website for my work as a freelancer so I need to sort this one out.
 * I have updated all my plug ins and sorted all that out, given it a general clean
   up. I am not sure what to do. I could contact thrive architect support if no 
   one can help here.
 * Thank you.
    -  This topic was modified 5 years, 11 months ago by [Jan Dembowski](https://wordpress.org/support/users/jdembowski/).

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/call-to-undefined-function-thrive_get_theme_options/#post-13072930)
 * Your `minus` theme seems to be the error.
 * Try preparing /wp-content/themes/minus/functions.php
 * Or, try replacing it with a fresh unedited file.
 * If you need immediate access to your dashboard, access your server via [SFTP or FTP](https://wordpress.org/support/article/ftp-clients/),
   or a file manager in your hosting account’s control panel (consult your hosting
   provider’s documentation for specifics on these), navigate to /wp-content/themes/
   and rename the directory of your currently active theme. Alternately, you can
   remove other themes except the default theme (Twenty Twenty, etc.). That will
   force your site to use it.
 *  Thread Starter [leefreelancer](https://wordpress.org/support/users/leefreelancer/)
 * (@leefreelancer)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/call-to-undefined-function-thrive_get_theme_options/#post-13073178)
 * Hi,
 * I tried preparing the first link. Would not work.
 * What do you mean by this? Or, try replacing it with a fresh unedited file.
 * I will try other things you suggested and contact my host provider too.
 * Thank you.
 *  [glynisb](https://wordpress.org/support/users/glynisb/)
 * (@glynisb)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/call-to-undefined-function-thrive_get_theme_options/#post-13073358)
 * thank you for the info
 * [http://www.wayfreelancing.com](http://www.wayfreelancing.com)

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Call to undefined function thrive_get_theme_options()’ is closed to new
replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 3 participants
 * Last reply from: [glynisb](https://wordpress.org/support/users/glynisb/)
 * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/call-to-undefined-function-thrive_get_theme_options/#post-13073358)
 * Status: not resolved

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