Title: Can break your Admin interface
Last modified: January 2, 2025

---

# Can break your Admin interface

 *  [mfrie01](https://wordpress.org/support/users/mfrie01/)
 * (@mfrie01)
 * [1 year, 6 months ago](https://wordpress.org/support/topic/can-break-your-admin-interface/)
 * **Update January 2, 2025** – As noted below, while service was interrupted, it
   only lasted a few hours until all was well again. The plugin author has assured
   me that the problem has been corrected and that I will not experience the same
   issue again. **Since I do think the plugin deserves five stars, I’ve updated 
   my rating.**
 * I created a beautiful home page slider that would be incredibly difficult with
   any other tool. The font-end works great. Today, December 5, 2024, I started 
   getting 500 errors when trying to work in the back-end. The front-end works fine,
   however. I deactivated all plugins and found that it was Depicter that is breaking
   the site. I uploaded a previous version of the plugin, but it didn’t make a difference.
   I tried to get into my Depicter account to submit a ticket and find that the 
   Depicter account site is down. Cloudflare reports a 522 error. I suspect that
   the Depicter plugin checks for a valid license when you open wp-admin. Since 
   their own site is down, it cannot verify. That’s also why, when I deactivated
   the plugin and provided a reason why, it also didn’t deactivate. Deactivating
   without providing a reason worked, however. If a license check is the problem,
   they need to get that fixed fast!
 * Several hours later… The Depicter Members site is back up, and so is the plugin.
   I can now activate the Depicter plugin on my site while maintaining full access
   to the wp admin interface without errors. IMO, it’s totally unacceptable for 
   a plugin to bring down a site because it can’t connect with the author’s site.
   They need to install a failsafe in the code that permits unhampered access to
   the back end even if the author site can’t be reached.
    -  This topic was modified 1 year, 6 months ago by [mfrie01](https://wordpress.org/support/users/mfrie01/).
    -  This topic was modified 1 year, 5 months ago by [mfrie01](https://wordpress.org/support/users/mfrie01/).
      Reason: Assurance by author that problem will not reoccur

The topic ‘Can break your Admin interface’ is closed to new replies.

 * ![](https://ps.w.org/depicter/assets/icon-128x128.gif?rev=3304240)
 * [Depicter — Popup & Slider Builder](https://wordpress.org/plugins/depicter/)
 * [Support Threads](https://wordpress.org/support/plugin/depicter/)
 * [Active Topics](https://wordpress.org/support/plugin/depicter/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/depicter/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/depicter/reviews/)

 * 0 replies
 * 1 participant
 * Last reply from: [mfrie01](https://wordpress.org/support/users/mfrie01/)
 * Last activity: [1 year, 6 months ago](https://wordpress.org/support/topic/can-break-your-admin-interface/)