Title: Cannot Access Admin Panel Last modified: August 19, 2016 --- # Cannot Access Admin Panel * [Kathy-F](https://wordpress.org/support/users/kathy-f/) * (@kathy-f) * [15 years, 9 months ago](https://wordpress.org/support/topic/cannot-access-admin-panel-1/) * This problem either started when I copied the template to a new folder so that I could start a new site, OR when I accidently upload files into the wrong folder. * When I try to go to my WordPress admin panel to log in, I get the following error message: * Warning: require_once(/home2/amazinl5/public_html/pawsevents/wp-admin/includes/ import.php) [function.require-once]: failed to open stream: No such file or directory in /home2/amazinl5/public_html/pawsevents/wp-admin/includes/admin.php on line 25 * Fatal error: require_once() [function.require]: Failed opening required ‘/home2/ amazinl5/public_html/pawsevents/wp-admin/includes/import.php’ (include_path=’.:/ usr/lib64/php:/usr/lib/php’) in /home2/amazinl5/public_html/pawsevents/wp-admin/ includes/admin.php on line 25 * To try to fix this, I uploaded a backup of admin.php, but it didn’t help. * Can anybody help me? I’m a newbie so simple instructions will be best! 🙂 * Thanks, Kathy Viewing 7 replies - 1 through 7 (of 7 total) * [webjunk](https://wordpress.org/support/users/webjunk/) * (@webjunk) * [15 years, 9 months ago](https://wordpress.org/support/topic/cannot-access-admin-panel-1/#post-1616755) * Can you provide a link to your site? What version of WP? Could be File permissions. Could be the URL’s are set correctly in Settings. The problem is Its not finding Import.php. * Thread Starter [Kathy-F](https://wordpress.org/support/users/kathy-f/) * (@kathy-f) * [15 years, 9 months ago](https://wordpress.org/support/topic/cannot-access-admin-panel-1/#post-1616830) * Here is the link to my website. * [http://www.pawsevents.com](http://www.pawsevents.com) * WP version is 3.0.1 * Thanks in advance for helping. Kathy * [webjunk](https://wordpress.org/support/users/webjunk/) * (@webjunk) * [15 years, 9 months ago](https://wordpress.org/support/topic/cannot-access-admin-panel-1/#post-1616834) * It looks like your files are either wrong or some missing or permissions. First compare the files/directories to a distribution. Second check permissions. Then we can go from there. * Might also need to know what’s in your .htaccess. * Thread Starter [Kathy-F](https://wordpress.org/support/users/kathy-f/) * (@kathy-f) * [15 years, 9 months ago](https://wordpress.org/support/topic/cannot-access-admin-panel-1/#post-1616860) * Hi, * I restored every file one by one from a backup that I luckily had. * It was a lengthy process but mosthly everything looks to be working but I’m not positive because of 2 items: * Item 1: When I log in using my WordPress admin panel, the WordPress icon at the upper left hand corner has a red X over it. I want to fix this because it may mean that other things are still broken. Do you know how? I don’t know what the picture name is. * Item 2: I’m using the lightbox 2 plugin and now my slide show does not work. This may mean I’m still missing files? * Thank you for your thoughts on these 2 items. Kathy * [webjunk](https://wordpress.org/support/users/webjunk/) * (@webjunk) * [15 years, 9 months ago](https://wordpress.org/support/topic/cannot-access-admin-panel-1/#post-1616862) * Glad you have the site back up. Item 1) If you are in Internet Explorer would think maybe you still have a missing file or permissions. If its not there in another browser, probably it. Otherwise have never heard of a red x from WP. You can Right-click on the X and you should get the name of the file if its an image. * Item 2) May be missing files still. Just download the plugin and copy/overwrite it all in. Don’t delete it at all. Beyond that check the config and make sure everthing is still there. Lastly make sure your theme’s header.php has “wp_header()” in it. * Thread Starter [Kathy-F](https://wordpress.org/support/users/kathy-f/) * (@kathy-f) * [15 years, 9 months ago](https://wordpress.org/support/topic/cannot-access-admin-panel-1/#post-1616870) * Well the site isn’t back after all. * I wanted to see if I just needed to edit a picture to get the Lightbox going again. * When I attempted to edit a page in WordPress by selecting the Visual Editor or the HTML tab, neither tab is selectable… and there is just whitespace showing in the editing area. Interestingly enough though, if I double click within the editing area, it appears to select a line of code that is invisible otherwise. * So I guess my WordPress interface isn’t working? Any ideas? * Thank you, Kathy * Moderator [James Huff](https://wordpress.org/support/users/macmanx/) * (@macmanx) * [15 years, 9 months ago](https://wordpress.org/support/topic/cannot-access-admin-panel-1/#post-1616871) * Try [resetting your plugins](http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F). If that resolves the issue, reactivate each one individually until you find the cause. * If that does not resolve the issue, access your server via [FTP or SFTP](http://codex.wordpress.org/FTP_Clients), navigate to `/wp-content/themes/` and rename everything **except** the `/twentyten/` directory. This will force the Twenty Ten theme to activate and hopefully rule- out a theme-specific issue (theme functions can sometimes interfere with the admin panel). Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Cannot Access Admin Panel’ is closed to new replies. ## Tags * [can't log in](https://wordpress.org/support/topic-tag/cant-log-in/) * [require_once](https://wordpress.org/support/topic-tag/require_once/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 7 replies * 3 participants * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/) * Last activity: [15 years, 9 months ago](https://wordpress.org/support/topic/cannot-access-admin-panel-1/#post-1616871) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics