Cannot access backend after deactivating Wordfence

  • rcsmith

    (@rcsmith)


    8 years ago

    I deactivated Wordfence from the WordPress Plugin page. Suddenly a white screen showed with the following message:
    “Warning: Unknown: failed to open stream: No such file or directory in Unknown on line 0

    Fatal error: Unknown: Failed opening required ‘/home/iselinur/public_html/wordpress/wordfence-waf.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in Unknown on line 0”

    I do not have any access to the admin backend now. If I try to re-log in, I recieve the same message page.

    I tried renaming the Wordfence folder, but nothing changed. The website seems to be running, I just cannot access the backend.

    HELP!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Nagesh Pai

    (@nagpai)

    8 years ago

    Hi there,

    Are you able to delete WordFence plugin directory using FTP or Cpanel file manager?

    Thread Starter rcsmith

    (@rcsmith)

    8 years ago

    Yes, I can delete it – I did rename it so that it would not be accessed.

    Thread Starter rcsmith

    (@rcsmith)

    8 years ago

    I did delete the Wordfence directory. No change. I cannot access the login to the WordPress backend. Same white page with message shown above.

    Thread Starter rcsmith

    (@rcsmith)

    8 years ago

    In addition, when I load the front end, my browser still shows me as being logged in. Anytime I try to access the features of the backend, I get the error page.

    Thread Starter rcsmith

    (@rcsmith)

    8 years ago

    OK, I figured it our. I found a .user.ini file in the WordPress root which referred to the specific Wordfence lines above. I made a backup of that file and then cleared the reference to Wordfence and retried.

    I now have Dashboard access again!

Viewing 5 replies - 1 through 5 (of 5 total)

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