Title: Cannot Access BACKEND!!
Last modified: August 21, 2016

---

# Cannot Access BACKEND!!

 *  [acarrothers](https://wordpress.org/support/users/acarrothers/)
 * (@acarrothers)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/cannot-access-backend/)
 * Okay, I am a total newbie here…
    I had a web developer create a website for me.
   It is not live yet, just the staging site so far. He showed me how to tweak little
   things in the backend. I downloaded a plugin…and then all of a sudden, everything
   routed me to the staging site. Usually, I would go to the staging site, click
   on the little admin link on the bottom, and it would take me to the backend. 
   I also tried the website staging/wp-admin and that takes me straight to my staging
   site as well!!! I am FREAKING OUT because I cannot edit or change anything back.
   I have a hosting site, but there is nothing on it because the site is not live
   yet. I also do not have WordPress downloaded on my computer. I simply access 
   it only from the staging site. AM I COMPLETELY SCREWED???!!! PLEASE HELP!!!!!!!!

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * (@wpyogi)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/cannot-access-backend/#post-4403805)
 * You’ll need to use FTP or Cpanel to access your site files on the server and 
   delete that plugin. Where is the site hosted? Ask them how to use Cpanel or FTP
   and then find your plugins folder –
 *     ```
       wp-content
           plugins
              FIND THE BAD ONE IN HERE and DELETE IT
       ```
   
 * If you don’t know which one, then rename the entire plugins folder:
 *     ```
       plugins.HOLD
       ```
   
 *  Thread Starter [acarrothers](https://wordpress.org/support/users/acarrothers/)
 * (@acarrothers)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/cannot-access-backend/#post-4403807)
 * The site is hosted through HostGator. I have never accessed the site through 
   HostGator though….thank you for your help. I suppose I can just contact HostGator?
   The plugin I downloaded was Theme My Login because my login widget wasn’t working
   properly and I wanted to get a new one. Is this plugin no good? Or is it a different
   issue?
 *  [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * (@wpyogi)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/cannot-access-backend/#post-4403808)
 * Probably that plugin. Here’s the info you’ll likely need:
 * [http://support.hostgator.com/articles/cpanel/how-to-log-into-cpanel](http://support.hostgator.com/articles/cpanel/how-to-log-into-cpanel)
 *  Thread Starter [acarrothers](https://wordpress.org/support/users/acarrothers/)
 * (@acarrothers)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/cannot-access-backend/#post-4403809)
 * Thank you!!! Hopefully this works :/

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Cannot Access BACKEND!!’ is closed to new replies.

## Tags

 * [back](https://wordpress.org/support/topic-tag/back/)
 * [Backend](https://wordpress.org/support/topic-tag/backend/)
 * [Blank](https://wordpress.org/support/topic-tag/blank/)
 * [end](https://wordpress.org/support/topic-tag/end/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 2 participants
 * Last reply from: [acarrothers](https://wordpress.org/support/users/acarrothers/)
 * Last activity: [12 years, 6 months ago](https://wordpress.org/support/topic/cannot-access-backend/#post-4403809)
 * Status: not resolved

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