Title: Cannot access Custom CSS content Last modified: May 3, 2020 --- # Cannot access Custom CSS content * Resolved [jmiguelruizmc](https://wordpress.org/support/users/jmiguelruizmc/) * (@jmiguelruizmc) * [6 years, 1 month ago](https://wordpress.org/support/topic/cannot-access-custom-css-content/) * I’m using Custom CSS Blocks from Gutemberg Blocks and Template Library by Otter with the Neve theme. After a time running, now I barely can access Custom CSS edited info, so it’s almost imposible to change anything by this way, the old info is still there and appears after the block, but is not accesible in an easy way. I have 1.5.3 v installed, and I have tried with 1.5.2, but it remains still the same. I have unchecked “Enable Custom CSS Module” to install Block CSS, but no way, same result. I think that is a format issue. * I have recorded the screen in order you can see what is happening. The link is [https://youtu.be/Vav_2T_v3Ww](https://youtu.be/Vav_2T_v3Ww) * Thanks a lot Viewing 7 replies - 1 through 7 (of 7 total) * Plugin Author [Hardeep Asrani](https://wordpress.org/support/users/hardeepasrani/) * (@hardeepasrani) * [6 years, 1 month ago](https://wordpress.org/support/topic/cannot-access-custom-css-content/#post-12774182) * Hey [@jmiguelruizmc](https://wordpress.org/support/users/jmiguelruizmc/), * Can you give us more info about your setup? Which OS, Browser & Screen-Size are you using? It works perfectly mind on my end but your setup looks different so we will have to test with those variables in our mind. * Let us know. Thank you! * Thread Starter [jmiguelruizmc](https://wordpress.org/support/users/jmiguelruizmc/) * (@jmiguelruizmc) * [6 years, 1 month ago](https://wordpress.org/support/topic/cannot-access-custom-css-content/#post-12774282) * OS: Ubuntu 18.04 LTS WB: Firefox, Chrome, Opera (all with the same result) Screen Size: Full HD 1920×1080, increasing or reducing the efective size of the web browser window. But the matter is that this has been working perfectly along a long period. * This is a local installation. * Here you have more info. * ``` ### wp-core ### version: 5.4.1 site_language: en_US user_language: en_US timezone: Europe/Madrid permalink: undefined https_status: true user_registration: 0 default_comment_status: open multisite: false user_count: 1 dotorg_communication: true ### wp-paths-sizes ### wordpress_path: /var/www/172.16.6.74 wordpress_size: 46.52 MB (48778659 bytes) uploads_path: /var/www/172.16.6.74/wp-content/uploads uploads_size: 44.81 MB (46989874 bytes) themes_path: /var/www/172.16.6.74/wp-content/themes themes_size: 9.84 MB (10319766 bytes) plugins_path: /var/www/172.16.6.74/wp-content/plugins plugins_size: 60.59 MB (63530139 bytes) database_size: 8.73 MB (9158656 bytes) total_size: 170.50 MB (178777094 bytes) ### wp-active-theme ### name: Neve (neve) version: 2.6.6 author: ThemeIsle author_website: https://themeisle.com parent_theme: none theme_features: hfg_support, title-tag, post-thumbnails, automatic-feed-links, custom-logo, html5, customize-selective-refresh-widgets, custom-background, themeisle-demo-import, align-wide, editor-color-palette, fl-theme-builder-headers, fl-theme-builder-footers, header-footer-elementor, lifterlms-sidebars, lifterlms, service_worker, menus, widgets theme_path: /var/www/172.16.6.74/wp-content/themes/neve ### wp-themes-inactive (3) ### Twenty Nineteen: version: 1.5, author: the WordPress team Twenty Seventeen: version: 2.3, author: the WordPress team Twenty Twenty: version: 1.2, author: the WordPress team ### wp-plugins-active (10) ### Arconix FAQ: version: 1.9.1, author: Tyche Softwares Float To Top Button: version: 2.3.3, author: Rolf van Gelder Gutenberg Blocks and Template Library by Otter: version: 1.5.3, author: ThemeIsle Hello Dolly: version: 1.7.2, author: Matt Mullenweg MaxButtons: version: 7.13.4, author: Max Foundry Max Mega Menu: version: 2.7.7, author: megamenu.com OMGF: version: 3.3.6, author: Daan van den Bergh Show-Hide/Collapse-Expand: version: 1.2.3, author: Bunte Giraffe UpdraftPlus - Backup/Restore: version: 1.16.23, author: UpdraftPlus.Com, DavidAnderson Yoast SEO: version: 14.0.4, author: Team Yoast ### wp-plugins-inactive (4) ### Akismet Anti-Spam: version: 4.1.5, author: Automattic Contact Form 7: version: 5.1.7, author: Takayuki Miyoshi Flamingo: version: 2.1.1, author: Takayuki Miyoshi Ultimate Addons for Gutenberg: version: 1.14.10, author: Brainstorm Force ### wp-media ### image_editor: WP_Image_Editor_GD imagick_module_version: Not available imagemagick_version: Not available gd_version: 2.2.5 ghostscript_version: not available ### wp-server ### server_architecture: Linux 4.15.0-99-generic x86_64 httpd_software: Apache/2.4.29 (Ubuntu) php_version: 7.2.24-0ubuntu0.18.04.4 64bit php_sapi: apache2handler max_input_variables: 1000 time_limit: 30 memory_limit: 256M max_input_time: 60 upload_max_size: 50M php_post_max_size: 8M curl_version: 7.58.0 OpenSSL/1.1.1 suhosin: false imagick_availability: false htaccess_extra_rules: false ### wp-database ### extension: mysqli server_version: 5.7.29-0ubuntu0.18.04.1 client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 3591daad22de08524295e1bd073aceeff11e6579 $ ### wp-constants ### WP_HOME: undefined WP_SITEURL: undefined WP_CONTENT_DIR: /var/www/172.16.6.74/wp-content WP_PLUGIN_DIR: /var/www/172.16.6.74/wp-content/plugins WP_MAX_MEMORY_LIMIT: 256M WP_DEBUG: false WP_DEBUG_DISPLAY: true WP_DEBUG_LOG: false SCRIPT_DEBUG: false WP_CACHE: false CONCATENATE_SCRIPTS: undefined COMPRESS_SCRIPTS: undefined COMPRESS_CSS: undefined WP_LOCAL_DEV: undefined DB_CHARSET: utf8 DB_COLLATE: utf8_unicode_ci ### wp-filesystem ### wordpress: writable wp-content: writable uploads: writable plugins: writable themes: writable mu-plugins: writable ``` * Plugin Author [Hardeep Asrani](https://wordpress.org/support/users/hardeepasrani/) * (@hardeepasrani) * [6 years, 1 month ago](https://wordpress.org/support/topic/cannot-access-custom-css-content/#post-12774294) * [@jmiguelruizmc](https://wordpress.org/support/users/jmiguelruizmc/) The UI seemed like Ubuntu. Can you tell us the version of your Firefox so we can try on Ubuntu with that? * Thread Starter [jmiguelruizmc](https://wordpress.org/support/users/jmiguelruizmc/) * (@jmiguelruizmc) * [6 years, 1 month ago](https://wordpress.org/support/topic/cannot-access-custom-css-content/#post-12774357) * Ubuntu 18.04 LTS too. But I have located the problem. The issue arises when you check _Disable syntax highlighting when editing code_ in WordPress enviroment _Edit my profile_ * Plugin Author [Hardeep Asrani](https://wordpress.org/support/users/hardeepasrani/) * (@hardeepasrani) * [6 years, 1 month ago](https://wordpress.org/support/topic/cannot-access-custom-css-content/#post-12774361) * [@jmiguelruizmc](https://wordpress.org/support/users/jmiguelruizmc/) Ahaa, nice catch! Thanks, we will fix that in the next release! 🙂 * Thread Starter [jmiguelruizmc](https://wordpress.org/support/users/jmiguelruizmc/) * (@jmiguelruizmc) * [6 years, 1 month ago](https://wordpress.org/support/topic/cannot-access-custom-css-content/#post-12774362) * In WordPress environmental option, I mean * Plugin Author [Hardeep Asrani](https://wordpress.org/support/users/hardeepasrani/) * (@hardeepasrani) * [6 years, 1 month ago](https://wordpress.org/support/topic/cannot-access-custom-css-content/#post-12774365) * Yea, I get that. I remember that setting didn’t think it will interfere with Block Editor. Thanks, we will take care of it. 🙂 Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Cannot access Custom CSS content’ is closed to new replies. * ![](https://ps.w.org/otter-blocks/assets/icon-256x256.gif?rev=3452114) * [Otter Blocks - Gutenberg Blocks, Page Builder for Gutenberg Editor & FSE](https://wordpress.org/plugins/otter-blocks/) * [Frequently Asked Questions](https://wordpress.org/plugins/otter-blocks/#faq) * [Support Threads](https://wordpress.org/support/plugin/otter-blocks/) * [Active Topics](https://wordpress.org/support/plugin/otter-blocks/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/otter-blocks/unresolved/) * [Reviews](https://wordpress.org/support/plugin/otter-blocks/reviews/) * 7 replies * 2 participants * Last reply from: [Hardeep Asrani](https://wordpress.org/support/users/hardeepasrani/) * Last activity: [6 years, 1 month ago](https://wordpress.org/support/topic/cannot-access-custom-css-content/#post-12774365) * Status: resolved