Title: cannot access file
Last modified: April 24, 2018

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# cannot access file

 *  Resolved [cathmw](https://wordpress.org/support/users/cathmw/)
 * (@cathmw)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/cannot-access-file/)
 * After creating the shortcode and looking at the live site i get the result
    ‘
   Cannot access file!and the url of the pdf ‘
 * Thanks Cath
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcannot-access-file%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Deepak Ghimire](https://wordpress.org/support/users/deip/)
 * (@deip)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/cannot-access-file/#post-10252906)
 * The link is not working..
 * But mostly the issue is because the file is no available at the location..
    Make
   sure the file exists by opening the link in new window..
 * And if the file is from another domain you will require CORS access. that is 
   because modern browsers security policies don’t allow such cross domain file 
   access..
 * Also make sure both site and file are in https or http.. not mixed.
 * Best,
    Deip
 *  [bruno05](https://wordpress.org/support/users/bruno05/)
 * (@bruno05)
 * [8 years ago](https://wordpress.org/support/topic/cannot-access-file/#post-10281446)
 * CAnnot access file. The link is fine and works on its own. [https://www.reela.org/docs/reela-hota-brochure.pdf](https://www.reela.org/docs/reela-hota-brochure.pdf)
 * Bruno
 *  Plugin Author [Deepak Ghimire](https://wordpress.org/support/users/deip/)
 * (@deip)
 * [8 years ago](https://wordpress.org/support/topic/cannot-access-file/#post-10282071)
 * Make sure the link to pdf and site both are in same protocol..
    either http or
   https.. Not mixed.
 * Modern browsers won’t allow such mixed content for PDFs..
 * We suggest defining a proper http to https redirect in .htaccess for better solution.
 *  [acteventsplanner](https://wordpress.org/support/users/acteventsplanner/)
 * (@acteventsplanner)
 * [8 years ago](https://wordpress.org/support/topic/cannot-access-file/#post-10294309)
 * Thanks deip, I had the same problem, I have mixed, but I changed in the book 
   [https://&#8230](https://&#8230); instead of [http://&#8230](http://&#8230); 
   that fixed it..
 *  Plugin Author [Deepak Ghimire](https://wordpress.org/support/users/deip/)
 * (@deip)
 * [8 years ago](https://wordpress.org/support/topic/cannot-access-file/#post-10295647)
 * Glad it worked.. 🙂
 * When you have free time.. feel free to rate our plugin and help it grow..
 * Best,
    Deip

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘cannot access file’ is closed to new replies.

 * ![](https://ps.w.org/3d-flipbook-dflip-lite/assets/icon-128x128.gif?rev=3175518)
 * [DearFlip - PDF Flipbook, 3D Flipbook, PDF embed, PDF viewer](https://wordpress.org/plugins/3d-flipbook-dflip-lite/)
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 * 5 replies
 * 4 participants
 * Last reply from: [Deepak Ghimire](https://wordpress.org/support/users/deip/)
 * Last activity: [8 years ago](https://wordpress.org/support/topic/cannot-access-file/#post-10295647)
 * Status: resolved