Title: Cannot access Free API key
Last modified: August 31, 2016

---

# Cannot access Free API key

 *  [dmdcissp](https://wordpress.org/support/users/dmdcissp/)
 * (@dmdcissp)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/cannot-access-free-api-key/)
 * I have already checked with my hosting provider and they do not see any errors
   on their servers, yet I keep getting the following error from Wordfence:
 * Wordfence could not get an API key from the Wordfence scanning servers when it
   activated. You can try to fix this by going to the Wordfence “options” page and
   hitting “Save Changes”. This will cause Wordfence to retry fetching an API key
   for you. If you keep seeing this error it usually means your WordPress server
   can’t connect to our scanning servers. You can try asking your WordPress host
   to allow your WordPress server to connect to noc1.wordfence.com.
 * What can I do to get this working again as it was working yesterday just fine.
 * [https://wordpress.org/plugins/wordfence/](https://wordpress.org/plugins/wordfence/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Rate That Rescue](https://wordpress.org/support/users/ratethatrescue/)
 * (@ratethatrescue)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/cannot-access-free-api-key/#post-7309588)
 * Sounds like the same unresolved problem here:
    [https://wordpress.org/support/topic/upgrade-to-wordpress-45-wordfence-613-broken-in-subdirectory-install?replies=10](https://wordpress.org/support/topic/upgrade-to-wordpress-45-wordfence-613-broken-in-subdirectory-install?replies=10)
 *  Thread Starter [dmdcissp](https://wordpress.org/support/users/dmdcissp/)
 * (@dmdcissp)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/cannot-access-free-api-key/#post-7309589)
 * I’m confused since nothing has changed between yesterday and today. Especially
   with MySQL.
 *  Thread Starter [dmdcissp](https://wordpress.org/support/users/dmdcissp/)
 * (@dmdcissp)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/cannot-access-free-api-key/#post-7309591)
 * I think I will go ahead and uninstall it. I was thinking about signing up for
   the Pro version, but now I am unsure about entering in the Pro API key.
 *  [bonnar](https://wordpress.org/support/users/bonnar/)
 * (@bonnar)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/cannot-access-free-api-key/#post-7309700)
 * I also have exactly the same issue, plus it keeps asking me which email to send
   to… over and over again. 🙁 Waiting to a fix… anyone?!?!
 *  Thread Starter [dmdcissp](https://wordpress.org/support/users/dmdcissp/)
 * (@dmdcissp)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/cannot-access-free-api-key/#post-7309738)
 * I really like this plugin. If I knew that I could get it to work by purchasing
   the Pro API key, I would do it however I am reluctant to purchase it without 
   knowing…..
 * Any opinions???

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Cannot access Free API key’ is closed to new replies.

 * ![](https://ps.w.org/wordfence/assets/icon.svg?rev=2070865)
 * [Wordfence Security - Firewall, Malware Scan, and Login Security](https://wordpress.org/plugins/wordfence/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wordfence/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wordfence/)
 * [Active Topics](https://wordpress.org/support/plugin/wordfence/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wordfence/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wordfence/reviews/)

## Tags

 * [api key](https://wordpress.org/support/topic-tag/api-key/)

 * 5 replies
 * 3 participants
 * Last reply from: [dmdcissp](https://wordpress.org/support/users/dmdcissp/)
 * Last activity: [10 years, 1 month ago](https://wordpress.org/support/topic/cannot-access-free-api-key/#post-7309738)
 * Status: not resolved