Title: Cannot access listings
Last modified: June 1, 2023

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# Cannot access listings

 *  Resolved [oshawamuseum](https://wordpress.org/support/users/oshawamuseum/)
 * (@oshawamuseum)
 * [3 years ago](https://wordpress.org/support/topic/cannot-access-listings/)
 * I cannot click ‘Listings’ or see my full list of listings when I’m in the admin
   side of managing my website. When I try to click on ‘Listings’ to see my full
   list of listings, it comes up with a page that says “Oops! We can’t seem to find
   the page you’re looking for.” Please help!
    -  This topic was modified 3 years ago by [oshawamuseum](https://wordpress.org/support/users/oshawamuseum/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcannot-access-listings%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Thread Starter [oshawamuseum](https://wordpress.org/support/users/oshawamuseum/)
 * (@oshawamuseum)
 * [3 years ago](https://wordpress.org/support/topic/cannot-access-listings/#post-16794855)
 * Adding to this thread – When I use the site a visitor and try to see different
   listings, I’m getting the same “**Oops! We can’t seem to find the page you’re
   looking for**” message. There is something wrong with this plug in.
 *  Plugin Contributor [Stef (a11n)](https://wordpress.org/support/users/erania-pinnera/)
 * (@erania-pinnera)
 * [3 years ago](https://wordpress.org/support/topic/cannot-access-listings/#post-16806087)
 * Hello [@oshawamuseum](https://wordpress.org/support/users/oshawamuseum/),
 * I’m going to answer your questions one by one as follows 🙂
 * > When I use the site a visitor and try to see different listings, I’m getting
   > the same “**Oops! We can’t seem to find the page you’re looking for**” message.
 * I checked your site and I can see both the listings pages:
    - [http://discoverhistoricoshawa.com/listings/](http://discoverhistoricoshawa.com/listings/)
    - [http://discoverhistoricoshawa.com/listings-no-map/](http://discoverhistoricoshawa.com/listings-no-map/)
 * Is there another listings page I’m missing out on that is throwing the error 
   you reported?
 * ****
 * > I cannot click ‘Listings’ or see my full list of listings when I’m in the admin
   > side of managing my website. When I try to click on ‘Listings’ to see my full
   > list of listings, it comes up with a page that says “Oops! We can’t seem to
   > find the page you’re looking for.”
 * Can you confirm that your listings page is set up with the `[jobs]` shortcode
   correctly? [We have some instructions here](https://wpjobmanager.com/document/setting-up-wp-job-manager/)
   if you want to double-check 🙂
 * If you did everything correctly, then something else may be conflicting. You 
   can try the following:
    - Ensure it is not a permalink issue by going to Settings > Permalinks from 
      your WordPress dashboard and pressing the “Save” button.
    - Try disabling other installed plugins and then repeating step one. If it is
      a plugin conflict you can then either leave the problem plugin disabled or
      contact the author for assistance.
    - Switch to a default theme (like Twenty Twenty) to rule out a conflict, repeating
      step one after doing so.
 * Let me know what you find out, and we’ll take it from there if necessary.
 *  Thread Starter [oshawamuseum](https://wordpress.org/support/users/oshawamuseum/)
 * (@oshawamuseum)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/cannot-access-listings/#post-16834604)
 * Hi there, thanks for the help.
 * 
   I believe I tried what you’ve suggested above, and I’m still having issues. 
   The permalink that isn’t working is: ([http://discoverhistoricoshawa.com/wp-admin/edit.php?post_type=job_listing](http://discoverhistoricoshawa.com/wp-admin/edit.php?post_type=job_listing)),
   so it’s on the admin side where I cannot see the list of listings.
 * The permalink for this appears to be the same, for example, for pages ([http://discoverhistoricoshawa.com/wp-admin/edit.php?post_type=page](http://discoverhistoricoshawa.com/wp-admin/edit.php?post_type=page))
   the difference being that last word. I don’t have an issue with pages. But trying
   to see the list of listings keeps bringing me to the ‘oops’ page.
 * Also, I’m sorry if my terminology isn’t perfect with this! I’m not sure all of
   the right tech terms. This is not my background, nor my forte.
 *  Plugin Support [Deric (a11n)](https://wordpress.org/support/users/dericleeyy/)
 * (@dericleeyy)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/cannot-access-listings/#post-16851206)
 * [@oshawamuseum](https://wordpress.org/support/users/oshawamuseum/) Could you 
   try this steps to try isolating the cause of this issue?
 * These steps will disable all plugins and revert to a default theme, only in your
   logged in session. It will not affect the public view.
    1. Install [Health Check](https://wordpress.org/plugins/health-check/) plugin on
       your site
    2. Download and install [Twenty Twenty](https://wordpress.org/themes/twentytwenty/)
       on your site if not installed already
    3. Go to Installed Plugins. Click Troubleshoot on WP Job Manager
    4. Try viewing the Job Listings from wp-admin.
    5. Once you are done, go back to wp-admin and disable troubleshooting mode through
       the top bar.
 *  Thread Starter [oshawamuseum](https://wordpress.org/support/users/oshawamuseum/)
 * (@oshawamuseum)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/cannot-access-listings/#post-16872822)
 * Hi there! Thanks for those steps, they were easy to follow.
 * I troubleshooted with both Twenty Twenty as well as my installed theme (Listable
   by Pixelgrade). In troubleshoot, I could access the page.
 * I tried to access it again with troubleshoot disabled – I could access it with
   Twenty Twenty but not Listable. Is this now something I should kick back to my
   theme creator?
 * Many thanks for your patience with me!
 *  Plugin Support [Jay](https://wordpress.org/support/users/bluejay77/)
 * (@bluejay77)
 * [2 years, 11 months ago](https://wordpress.org/support/topic/cannot-access-listings/#post-16887677)
 * Hi [@oshawamuseum](https://wordpress.org/support/users/oshawamuseum/),
 * > I tried to access it again with troubleshoot disabled – I could access it with
   > Twenty Twenty but not Listable. Is this now something I should kick back to
   > my theme creator?
 * Yes — this means you’ve narrowed down the cause of the issue with Listable. You
   should reach out to the theme developer of Listable and report the issues there
   🙂

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Cannot access listings’ is closed to new replies.

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 * 7 replies
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 * Last reply from: [Jay](https://wordpress.org/support/users/bluejay77/)
 * Last activity: [2 years, 11 months ago](https://wordpress.org/support/topic/cannot-access-listings/#post-16887677)
 * Status: resolved