Title: Cannot access my site
Last modified: March 1, 2025

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# Cannot access my site

 *  [teknotel](https://wordpress.org/support/users/teknotel/)
 * (@teknotel)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/cannot-access-my-site-14/)
 * I have accidently altered the settings for walnuttreelodge.org.uk and now  cannot
   access it.
 * It seems I have accidently changes the `siteurl` option, i need to update  `siteurl`&`
   home` in the `wp_options` table.
 * But as I cannot access my site, I cannot correct the mistake.
 * What can I do?
 *  Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

 *  [Faisal Ahammad](https://wordpress.org/support/users/faisalahammad/)
 * (@faisalahammad)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/cannot-access-my-site-14/#post-18336951)
 * Hi there,
 * To fix the issue, you’ll need to access your database, PHPMyAdmin, cPanel, or
   hosting server. Then follow the steps below.
    1. Log in to** phpMyAdmin** via your hosting control panel.
    2. Select your** WordPress database** from the list on the left.
    3. Open the** `wp_options` **table.
    4. Find and edit these rows:
    5.  - Look for `siteurl`, click “Edit,” and set its value to `https://walnuttreelodge.
          org.uk`.
        - Do the same for `home`.
    6. Save the changes.
    7. Try accessing your website again.
 * This should fix the issue. Give it a try, and let me know how that goes!
 * Screenshot:
 * ![](https://i0.wp.com/i.ibb.co.com/MLM1bbB/Clean-Shot-2025-03-02-at-06-16-23-
   2x.jpg?ssl=1)
 *  Thread Starter [teknotel](https://wordpress.org/support/users/teknotel/)
 * (@teknotel)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/cannot-access-my-site-14/#post-18337153)
 * Thank you for your quick reply.
 * I am having trouble logging into **phpMyAdmin**, I get this message:
 * mysqli::real_connect(): (HY000/1045): Access denied for user ‘terry.earwicker@tiscali.
   co.uk’@’77.68.64.37’ (using password: YES)
 * Do I use my server login and password (Fasthosts) and what server do I select??
 * Thanks again for your help
 *  Moderator [threadi](https://wordpress.org/support/users/threadi/)
 * (@threadi)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/cannot-access-my-site-14/#post-18337228)
 * Contact the support of your hoster to clarify the specific access data. The hoster
   will usually also provide you with an interface for this.
 *  [Jorge Luiz](https://wordpress.org/support/users/jluizsouzadev/)
 * (@jluizsouzadev)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/cannot-access-my-site-14/#post-18337674)
 * Do you have FTP access? _[You could try to access via FTP](https://developer.wordpress.org/advanced-administration/upgrade/ftp/)_.
 *  Thread Starter [teknotel](https://wordpress.org/support/users/teknotel/)
 * (@teknotel)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/cannot-access-my-site-14/#post-18341044)
 * [
    
   they were both there but were http not https, so updated but still not able
   to access site. now are set like this;
 * siteurl [https://walnuttreelodge.org.uk](https://walnuttreelodge.org.uk)
 * home [https://walnuttreelodge.org.uk](https://walnuttreelodge.org.uk)
 * have you any other ideas??
 *  Moderator [threadi](https://wordpress.org/support/users/threadi/)
 * (@threadi)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/cannot-access-my-site-14/#post-18341415)
 * If this is really the URL you are using, then a server-side error is currently
   occurring when this URL is called up, which indicates a misconfiguration in the
   hosting. Your hoster’s support team will have to clarify this.
 *  Thread Starter [teknotel](https://wordpress.org/support/users/teknotel/)
 * (@teknotel)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/cannot-access-my-site-14/#post-18341882)
 * Thank you. you pointed me in the right direction and all is working ok again
 *  [Jorge Luiz](https://wordpress.org/support/users/jluizsouzadev/)
 * (@jluizsouzadev)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/cannot-access-my-site-14/#post-18342188)
 * If you try to directly access your site by its IP (88.208.252.222). You’re gonna
   the following warning:
 * > _Forbidden_
   > _You don’t have permission to access / on this server._
   > _Additionally, a 403 Forbidden error was encountered while trying to use an
   > ErrorDocument to handle the request._
 * As [@threadi](https://wordpress.org/support/users/threadi/) said in above the
   thread. I also reinforce his advice about _getting in touch_ with your _hosting
   provider_.
 * Further information:
    - [How to Fix 403 Forbidden Error in 2024](https://www.geeksforgeeks.org/403-forbidden-error-how-to-fix/)
 *  -  This reply was modified 1 year, 1 month ago by [Jorge Luiz](https://wordpress.org/support/users/jluizsouzadev/).

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Cannot access my site’ is closed to new replies.

## Tags

 * [siteurl](https://wordpress.org/support/topic-tag/siteurl/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 9 replies
 * 4 participants
 * Last reply from: [Jorge Luiz](https://wordpress.org/support/users/jluizsouzadev/)
 * Last activity: [1 year, 1 month ago](https://wordpress.org/support/topic/cannot-access-my-site-14/#post-18342188)
 * Status: not resolved

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