Cannot access my WP dashboard

Viewing 5 replies - 1 through 5 (of 5 total)
  • cleancoded

    (@cleancoded)

    7 years, 7 months ago

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    Thread Starter thecraftaholic

    (@thecraftaholic)

    7 years, 7 months ago

    Thanks, I am trying to disable my plugins, now when I try to log in, the wordpress tells me that I have the wrong password and the screen shakes.
    What does this mean?

    lisa

    (@contentiskey)

    7 years, 7 months ago

    perhaps your password needs to be reset
    here are several options to reset your password
    https://codex.ww.wp.xz.cn/Resetting_Your_Password

    Thread Starter thecraftaholic

    (@thecraftaholic)

    7 years, 7 months ago

    I tried that, and it keeps telling me I’m not a registered user. I gave it my email and still says that too.

    cleancoded

    (@cleancoded)

    7 years, 7 months ago

    The best way to update your user password would be at the database level, if your login and email/forgot password are not working.

    Assuming you’re using cpanel/phpmyadmin:

    1. Access phpmyadmin
    2. Click on the table wp_users
    3. Edit the row with your WordPress account username
    4. In the user_pass field, change the Function to MD5 and enter your new password in the Value section
    5. Click the “Go” button

    Now, return to your login screen and try logging in with your username and new password.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Cannot access my WP dashboard’ is closed to new replies.