Title: Cannot access plugins page after update
Last modified: July 9, 2024

---

# Cannot access plugins page after update

 *  Resolved [jodzeee](https://wordpress.org/support/users/jodzeee/)
 * (@jodzeee)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/cannot-access-plugins-page-after-update/)
 * When I try to access the plugins page, I get a mostly blank window with a setup
   link. See screenshot:
   [https://app.screencast.com/PgdgTOPpSIS6i](https://app.screencast.com/PgdgTOPpSIS6i)
   I was able to inspect the page and delete the element so I could rollback the
   plugin to the previous version and it works fine.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcannot-access-plugins-page-after-update%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [anastas10s](https://wordpress.org/support/users/anastas10s/)
 * (@anastas10s)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/cannot-access-plugins-page-after-update/#post-17877907)
 * Hi there [@jodzeee](https://wordpress.org/support/users/jodzeee/)
 * As I understand, the site’s [WooCommerce Square](https://wordpress.org/plugins/woocommerce-square/)
   is rolled back to 4.6.3, since when updating to 4.7.0 [the screen appeared like so](https://app.screencast.com/PgdgTOPpSIS6i?conversation=yuvFP3N0hyYGdJjLyqRZYz).
   Correct?
 * There appears to be a lot of vertical scroll available, n the screenshot where
   the words **Setup wizard** appear. What appears below what’s already visible 
   in this upper section?
 * Also, does this occur only on the screen at `wp-admin > Plugins > Installed plugins`,
   or otherwise?
 * Just to clarify, was [WooCommerce Square](https://wordpress.org/plugins/woocommerce-square/)
   the only plugin that was updated at the time, or otherwise?
 * I’m curious, did you already have the opportunity to test with a staging site,
   where only WooCommerce and [WooCommerce Square](https://wordpress.org/plugins/woocommerce-square/)
   would be active, update to [WooCommerce Square](https://wordpress.org/plugins/woocommerce-square/)
   to version 4.7.0, and see if the issue reappears, or otherwise?
 * I hope this is helpful! We look forward to your response. In the meantime, please
   let us know if you have any further questions or concerns.

Viewing 1 replies (of 1 total)

The topic ‘Cannot access plugins page after update’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-square/assets/icon-256x256.png?rev=3234354)
 * [WooCommerce Square](https://wordpress.org/plugins/woocommerce-square/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-square/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-square/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-square/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-square/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-square/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [anastas10s](https://wordpress.org/support/users/anastas10s/)
 * Last activity: [1 year, 11 months ago](https://wordpress.org/support/topic/cannot-access-plugins-page-after-update/#post-17877907)
 * Status: resolved