Title: cannot access settings
Last modified: January 14, 2018

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# cannot access settings

 *  Resolved [djdavit1990](https://wordpress.org/support/users/djdavit1990/)
 * (@djdavit1990)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/cannot-access-settings-10/)
 * Hello.
 * I have installed your plugin. But it seems to not have installed the database
   files.
    And i can’t access the plugin. It works on one of my test pages. i have
   tried unistall it and then reinstall. But nothing happens. I have full admin 
   access on the page. when i try push the button for settings under plugins it 
   won’t work. Allso i can see under my user that wpforo exist but i can’t give 
   my self a usergroup.
 * What to do?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcannot-access-settings-10%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [gVectors Team](https://wordpress.org/support/users/gvectors-team/)
 * (@gvectors-team)
 * [8 years, 5 months ago](https://wordpress.org/support/topic/cannot-access-settings-10/#post-9863498)
 * Please Uninstall then delete the plugin, then search and install it again.
 *  Thread Starter [djdavit1990](https://wordpress.org/support/users/djdavit1990/)
 * (@djdavit1990)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/cannot-access-settings-10/#post-9863506)
 * It did not help.
 * It just says i don’t have access to the plugin.
 *  Plugin Author [gVectors Team](https://wordpress.org/support/users/gvectors-team/)
 * (@gvectors-team)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/cannot-access-settings-10/#post-9863528)
 * Do you have access to your database?
    Could you please check if _wpforo_ tables
   exist? Please navigate to Hosting Service > cPanel > phpMyAdmin and check all
   tables with _wpforo prefix. More information regarding to wpForo tables you can
   find in documentation here: [https://wpforo.com/docs/root/wpforo-installation/server-requirements/](https://wpforo.com/docs/root/wpforo-installation/server-requirements/)
 * If you see wpForo tables, please open the wpforo_usergroups table and make sure
   there are default 5 usergrous:
    - Admin
    - Moderator
    - Customer
    - Guest
    - Registered
 * If all are there please navigate to Dashboard > Users > Your Profile, scroll 
   down and make sure the wpForo Usergroup option is set Admin.
 *  Thread Starter [djdavit1990](https://wordpress.org/support/users/djdavit1990/)
 * (@djdavit1990)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/cannot-access-settings-10/#post-9863545)
 * Nothing. It is not there i have just tried to install trough FTP. And set the
   files to 777, but still nothing.
 * It works on my test sub domain under a different sitet. But on the same servers
   as pyrotest
 *  Plugin Author [gVectors Team](https://wordpress.org/support/users/gvectors-team/)
 * (@gvectors-team)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/cannot-access-settings-10/#post-9863578)
 * Please register and open a support topic in wpForo Community here:
    [https://wpforo.com/community/](https://wpforo.com/community/)
 *  Plugin Author [gVectors Team](https://wordpress.org/support/users/gvectors-team/)
 * (@gvectors-team)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/cannot-access-settings-10/#post-9863579)
 * Also please never set plugin folder or 777, it should be 755.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘cannot access settings’ is closed to new replies.

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## Tags

 * [admin](https://wordpress.org/support/topic-tag/admin/)
 * [forum](https://wordpress.org/support/topic-tag/forum/)
 * [MySQL](https://wordpress.org/support/topic-tag/mysql/)

 * 6 replies
 * 2 participants
 * Last reply from: [gVectors Team](https://wordpress.org/support/users/gvectors-team/)
 * Last activity: [8 years, 4 months ago](https://wordpress.org/support/topic/cannot-access-settings-10/#post-9863579)
 * Status: resolved