Title: cannot access smtp settings
Last modified: November 28, 2022

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# cannot access smtp settings

 *  [Liew Cheon-Fong](https://wordpress.org/support/users/lcf/)
 * (@lcf)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/cannot-access-smtp-settings/)
 * stuck at freemius screen (page refresh only regardless my choice) when trying
   to access smtp settings.
 * screenshot: [https://shottr.cc/s/Ex1H/SCR-20221129-5qop.png](https://shottr.cc/s/Ex1H/SCR-20221129-5qop.png)

Viewing 1 replies (of 1 total)

 *  [M Haseeb](https://wordpress.org/support/users/haseeb0001/)
 * (@haseeb0001)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/cannot-access-smtp-settings/#post-16246677)
 * Hi [@lcf](https://wordpress.org/support/users/lcf/)
 * I hope you are doing well.
 * Try to reset the plugin or reinstall it or if you still face this issue, please
   get in touch with our website so our technical team will ask a few things and
   share the solutions with you.
 * Thanks

Viewing 1 replies (of 1 total)

The topic ‘cannot access smtp settings’ is closed to new replies.

 * ![](https://ps.w.org/post-smtp/assets/icon-128x128.gif?rev=3209655)
 * [Post SMTP – Complete Email Deliverability and SMTP Solution with Email Logs, Alerts, Backup SMTP & Mobile App](https://wordpress.org/plugins/post-smtp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/post-smtp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/post-smtp/)
 * [Active Topics](https://wordpress.org/support/plugin/post-smtp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/post-smtp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/post-smtp/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [M Haseeb](https://wordpress.org/support/users/haseeb0001/)
 * Last activity: [3 years, 6 months ago](https://wordpress.org/support/topic/cannot-access-smtp-settings/#post-16246677)
 * Status: not resolved