Title: Cannot access the plugin
Last modified: February 13, 2023

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# Cannot access the plugin

 *  Resolved [AkEgo Development](https://wordpress.org/support/users/akegodev/)
 * (@akegodev)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/cannot-access-the-plugin-2/)
 * I cannot access the plugin page. After activating the wp_debug mode i receive
   the following error message:
 * Fatal error: Uncaught TypeError: json_decode(): Argument #1 ($json) must be of
   type string, stdClass given in …wp-content/plugins/product-recommendation-quiz-
   for-ecommerce/admin/class-product-recommendation-quiz-for-ecommerce-admin.php:
   261 Stack trace: #0 …wp-content/plugins/product-recommendation-quiz-for-ecommerce/
   admin/class-product-recommendation-quiz-for-ecommerce-admin.php(261): json_decode()#
   1 …wp-content/plugins/product-recommendation-quiz-for-ecommerce/admin/class-product-
   recommendation-quiz-for-ecommerce-admin.php(343): Product_Recommendation_Quiz_For_Ecommerce_Admin-
   >isJson() #2 …wp-includes/class-wp-hook.php(308): Product_Recommendation_Quiz_For_Ecommerce_Admin-
   >prquiz_options() #3 …wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()#
   4 …wp-includes/plugin.php(517): WP_Hook->do_action() #5 …wp-admin/admin.php(259):
   do_action() #6 {main} thrown in …wp-content/plugins/product-recommendation-quiz-
   for-ecommerce/admin/class-product-recommendation-quiz-for-ecommerce-admin.php
   on line 261
 * Can someone help here?

Viewing 1 replies (of 1 total)

 *  Plugin Author [RevenueHunt](https://wordpress.org/support/users/revenuehunt/)
 * (@revenuehunt)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/cannot-access-the-plugin-2/#post-16593891)
 * There are some issues that might prevent the extension from working correctly,
   you can check out the most common ones and their possible fix here:
 * [https://revenuehunt.com/faqs/woocommerce-authentication-error-404-not-found-missing-parameter-app-name/](https://revenuehunt.com/faqs/woocommerce-authentication-error-404-not-found-missing-parameter-app-name/)
 * I’d also suggest deactivating your other plugins and deactivating / activating
   our own again, that might do the trick.

Viewing 1 replies (of 1 total)

The topic ‘Cannot access the plugin’ is closed to new replies.

 * ![](https://ps.w.org/product-recommendation-quiz-for-ecommerce/assets/icon-256x256.
   png?rev=2422179)
 * [Quiz Builder for WooCommerce - Product Recommendations](https://wordpress.org/plugins/product-recommendation-quiz-for-ecommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/product-recommendation-quiz-for-ecommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/product-recommendation-quiz-for-ecommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/product-recommendation-quiz-for-ecommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/product-recommendation-quiz-for-ecommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/product-recommendation-quiz-for-ecommerce/reviews/)

## Tags

 * [json](https://wordpress.org/support/topic-tag/json/)

 * 1 reply
 * 2 participants
 * Last reply from: [RevenueHunt](https://wordpress.org/support/users/revenuehunt/)
 * Last activity: [3 years, 2 months ago](https://wordpress.org/support/topic/cannot-access-the-plugin-2/#post-16593891)
 * Status: resolved