Title: Cannot access website
Last modified: August 31, 2016

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# Cannot access website

 *  [par1x](https://wordpress.org/support/users/par1x/)
 * (@par1x)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/cannot-access-website-8/)
 * I am receiving the following message and cannot access the actual website – academystbarts..
   I see that there was an update yesterday could that be the issue?
 * Warning: require_once(E:\web\academys/wp-content/themes/counsel/includes/customizer.
   php) [function.require-once]: failed to open stream: No such file or directory
   in E:\web\academys\wp-content\themes\counsel\functions.php on line 29
 * Fatal error: require_once() [function.require]: Failed opening required ‘E:\web\
   academys/wp-content/themes/counsel/includes/customizer.php’ (include_path=’.;
   C:\Program Files (x86)\PHP\v5.3\pear\pear’) in E:\web\academys\wp-content\themes\
   counsel\functions.php on line 29
 * Any help you can provide would be greatly appreciated,

The topic ‘Cannot access website’ is closed to new replies.

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## Tags

 * [fatal error](https://wordpress.org/support/topic-tag/fatal-error/)

 * 0 replies
 * 1 participant
 * Last reply from: [par1x](https://wordpress.org/support/users/par1x/)
 * Last activity: [10 years, 4 months ago](https://wordpress.org/support/topic/cannot-access-website-8/)
 * Status: not resolved