Title: Cannot access wordpress backend
Last modified: December 5, 2023

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# Cannot access wordpress backend

 *  Resolved [edwardlrt](https://wordpress.org/support/users/edwardlrt/)
 * (@edwardlrt)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/cannot-access-wordpress-backend/)
 * Hi,
   Thank you in advance for the assistanceWe moved this website from 1 hosting
   company to another.We are now experiencing the following problem:We can access
   the wp-admin page, we enter our administrator username and password.WordPress
   then redirects for the front page of the website and does not open the backend
   at all.The top right corner shows : “howdy administrator” . the top left icon
   shows the shortcut to get to the backend.However, when clicking it, it simply
   redirects to the front page of the website.I have done the following:Delete .
   htaccessDisable all pluginsDisabled themeThe problem still persists
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcannot-access-wordpress-backend%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Sania Mohammadi](https://wordpress.org/support/users/saniamohammadi/)
 * (@saniamohammadi)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/cannot-access-wordpress-backend/#post-17254258)
 * Hi [@edwardlrt](https://wordpress.org/support/users/edwardlrt/), here are the
   troubleshooting steps you can follow:
    - **Check the redirection URLs in your hosting panel** to be correctly set. 
      You can also **check site URLs in _wp-config.php_** as described [here](https://wordpress.org/documentation/article/changing-the-site-url/).
 *  - **Clear browser cache and cookies**, refresh the page and try again.
 *  - **Enable WordPress Debugging mode** and check the issue (See [this ](https://wordpress.org/documentation/article/debugging-in-wordpress/)
      article).
 * If the issue persists, or you have trouble doing these steps, it is best to also
   contact your hosting support team for further technical help.
 *  [Heateor Support](https://wordpress.org/support/users/heateor/)
 * (@heateor)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/cannot-access-wordpress-backend/#post-17254790)
 * As the problem occurred after switch web-hosting, did you try contacting the 
   web-host regarding this?
 *  Thread Starter [edwardlrt](https://wordpress.org/support/users/edwardlrt/)
 * (@edwardlrt)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/cannot-access-wordpress-backend/#post-17254856)
 * I have indeed, they say websites are out of their range of expertise. They only
   handle the hosting part of it
 *  [Heateor Support](https://wordpress.org/support/users/heateor/)
 * (@heateor)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/cannot-access-wordpress-backend/#post-17256419)
 * Something went wrong when moving database to another host. Problem is with the**
   users** and **usermeta** tables. If you have recent backup, you should delete
   these two tables and re-create from the backup.
 *  Thread Starter [edwardlrt](https://wordpress.org/support/users/edwardlrt/)
 * (@edwardlrt)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/cannot-access-wordpress-backend/#post-17256649)
 * Hi guys,
   Thank you for the assistanceThe admin user permissions was corrupted.
   Had to create a new user with admin access manually.After doing this the problem
   was resolved
 *  [Heateor Support](https://wordpress.org/support/users/heateor/)
 * (@heateor)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/cannot-access-wordpress-backend/#post-17256689)
 * How did you create a user when you were unable to access the back-end of your
   site?

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Cannot access wordpress backend’ is closed to new replies.

## Tags

 * [windows](https://wordpress.org/support/topic-tag/windows/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 6 replies
 * 3 participants
 * Last reply from: [Heateor Support](https://wordpress.org/support/users/heateor/)
 * Last activity: [2 years, 6 months ago](https://wordpress.org/support/topic/cannot-access-wordpress-backend/#post-17256689)
 * Status: resolved

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