Title: Cannot Activate
Last modified: December 11, 2016

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# Cannot Activate

 *  [demonjax](https://wordpress.org/support/users/demonjax/)
 * (@demonjax)
 * [9 years, 5 months ago](https://wordpress.org/support/topic/cannot-activate-35/)
 * I am a brand new customer, downloaded learnpress and clicked install. Everything
   is OK. After I click activate, wordpress dashboard crashes.
 * [https://www.sandandsteelfitness.com/wp-admin/plugins.php?action=activate&plugin=learnpress%2Flearnpress.php&plugin_status=all&paged=1&s&_wpnonce=8c1fe876b3](https://www.sandandsteelfitness.com/wp-admin/plugins.php?action=activate&plugin=learnpress%2Flearnpress.php&plugin_status=all&paged=1&s&_wpnonce=8c1fe876b3)
 * “Are you sure you want to do this?
    Please try again.”
 * I am hosted WPEngine running the salient theme.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [9 years, 4 months ago](https://wordpress.org/support/topic/cannot-activate-35/#post-8646000)
 * [@hienphan](https://wordpress.org/support/users/hienphan/) I’ve deleted your 
   offer to login to your user’s site. I’m am 100% sure you mean well but please
   _never ask for credentials on these forums._
 * [http://codex.wordpress.org/Forum_Welcome#The_Bad_Stuff](http://codex.wordpress.org/Forum_Welcome#The_Bad_Stuff)
 * Now for the why: The internet is a wonderful place full of very nice people and
   a few very bad ones. I’m sure everyone here is very nice however, by giving some
   ones keys to your house you are trusting they wont steal anything. Likewise the
   person who takes the keys is now responsible for the house FOREVER.
 * If something was to go wrong, then you the author may well legally become liable
   for damages, which they would not normally have been as their software is provided
   without warranty.
 * Please be aware that repeatedly asking for credentials will result in us asking
   you to repeatedly stop before escalating up to the plugins team.
 *  Thread Starter [demonjax](https://wordpress.org/support/users/demonjax/)
 * (@demonjax)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/cannot-activate-35/#post-8646040)
 * Thanks Jan! I ultimately wound up needing to install a different theme. I can
   confirm that learnpress is not compatible with the Salient theme running on [http://www.sandandsteelfitness.com](http://www.sandandsteelfitness.com)
   I chose to use Sensei on learn.sandandsteelfitness.com running under the storefront
   theme.
 * -Paul

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Cannot Activate’ is closed to new replies.

 * ![](https://ps.w.org/learnpress/assets/icon-256x256.gif?rev=3254420)
 * [LearnPress - WordPress LMS Plugin for Create and Sell Online Courses](https://wordpress.org/plugins/learnpress/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/learnpress/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/learnpress/)
 * [Active Topics](https://wordpress.org/support/plugin/learnpress/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/learnpress/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/learnpress/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [demonjax](https://wordpress.org/support/users/demonjax/)
 * Last activity: [9 years, 4 months ago](https://wordpress.org/support/topic/cannot-activate-35/#post-8646040)
 * Status: not resolved