Title: Cannot activate comments.
Last modified: September 1, 2016

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# Cannot activate comments.

 *  [hugho](https://wordpress.org/support/users/hugho/)
 * (@hugho)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/cannot-activate-comments/)
 * Hi! Try as I might, I cannot get comments to work. Any idea what I am doing wrong?
   I am v. new to WP.
    I go to settings/discussion/ allow people to post/save changes.
   In posts I go to Quick edit/ allow comments/update. In screen options I check
   comments and discussion/ apply. Need I do something else? Anythings helps! Thanks
   My site is— carvingthyme.com

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Denzel Chia](https://wordpress.org/support/users/denzel_chia/)
 * (@denzel_chia)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/cannot-activate-comments/#post-7566984)
 * Hi,
 * You are using jetpack plugin.
 * Maybe you had enabled jetpack comments, but did not setup properly
    [https://jetpack.com/support/comments/](https://jetpack.com/support/comments/)
 * The following is the troubleshooting documentation.
    [https://jetpack.com/support/comments/troubleshooting-jetpack-comments/](https://jetpack.com/support/comments/troubleshooting-jetpack-comments/)
 * You can disable this module, if not using.
 * Thank you
 *  Thread Starter [hugho](https://wordpress.org/support/users/hugho/)
 * (@hugho)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/cannot-activate-comments/#post-7567051)
 * Thanks for replying. Yes I had enabled JP comments. However, not sure what you
   mean by, not set up properly— How do I do this?
 *  I’m getting info from my stats, which I think is part of jet pack, so something
   is working.
    I don’t think it’s a theme issue. As I said I’m using WP Stock theme.
   Should I try switching to 2016 just to see? I don’t have any of the plug-ins 
   listed on the JP trouble shoot page. Can’t wait to get this issue solved! Thank-
   you for your time. Appreciate it.
 * Hugh
 *  [omegatroid](https://wordpress.org/support/users/omegatroid/)
 * (@omegatroid)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/cannot-activate-comments/#post-7567065)
 * >> Should I try switching to 2016 just to see?
 * That’s the suggestion of the troubleshooting doc. It won’t hurt to give it a 
   go, eh?
 *  Thread Starter [hugho](https://wordpress.org/support/users/hugho/)
 * (@hugho)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/cannot-activate-comments/#post-7567066)
 * Thanks for the suggestion. This is great!
    Just tried 2016. No change.
 * Also after activating JP in my dashboard, I went to wordpress.com and allowed
   them to authorize. Still no comments.
    Do they just not work with these basic
   themes? Do I need to purchase something like Genesis?
 * Thanks
 *  [Denzel Chia](https://wordpress.org/support/users/denzel_chia/)
 * (@denzel_chia)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/cannot-activate-comments/#post-7567070)
 * Hi,
 * JetPack plugin is built by WordPress and works with any WordPress default theme.
 * If you are sure that your settings are correct.
    You can try disabling other 
   third party plugins, to try and find out if any of them is causing this issue.
 * Thank you.
 *  Thread Starter [hugho](https://wordpress.org/support/users/hugho/)
 * (@hugho)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/cannot-activate-comments/#post-7567072)
 * Thank you for your help. The only 3rd party plugin I have is contact form 7.
   
   I’ll disable it and see what happens. Cheers, Hugh

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Cannot activate comments.’ is closed to new replies.

## Tags

 * [allow](https://wordpress.org/support/topic-tag/allow/)
 * [Comments](https://wordpress.org/support/topic-tag/comments/)
 * [settings](https://wordpress.org/support/topic-tag/settings/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 6 replies
 * 3 participants
 * Last reply from: [hugho](https://wordpress.org/support/users/hugho/)
 * Last activity: [9 years, 11 months ago](https://wordpress.org/support/topic/cannot-activate-comments/#post-7567072)
 * Status: not resolved

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