Title: Cannot activate plugin
Last modified: August 24, 2016

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# Cannot activate plugin

 *  Resolved [Shadow Blast](https://wordpress.org/support/users/shadow-blast/)
 * (@shadow-blast)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/cannot-activate-plugin-20/)
 * I noticed some features were missing so after searching around I found out that
   Jetpack had been disabled and so I went to activate it (already with the current
   update) and it just loaded a blank screen and went nowhere with nothing changing.
   Multiple attempts resulted in nothing and it was never turned on. Any help with
   this?
 * [https://wordpress.org/plugins/jetpack/](https://wordpress.org/plugins/jetpack/)

Viewing 8 replies - 1 through 8 (of 8 total)

 *  [Ryan C.](https://wordpress.org/support/users/ryanc413/)
 * (@ryanc413)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/cannot-activate-plugin-20/#post-6016540)
 * Hi there, could you post your site URL here, so I can have a look? Thanks!
 *  Thread Starter [Shadow Blast](https://wordpress.org/support/users/shadow-blast/)
 * (@shadow-blast)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/cannot-activate-plugin-20/#post-6016612)
 * Thanks, it’s [http://www.hiddenimportance.com](http://www.hiddenimportance.com)
   
   Also jQuery Updater does the same thing if that helps any. I’m not sure what 
   the issue is, it might by theme or server related.
 *  Thread Starter [Shadow Blast](https://wordpress.org/support/users/shadow-blast/)
 * (@shadow-blast)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/cannot-activate-plugin-20/#post-6016622)
 * Just updated, still the same issue.
 *  [Ryan C.](https://wordpress.org/support/users/ryanc413/)
 * (@ryanc413)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/cannot-activate-plugin-20/#post-6016625)
 * Thanks for the link! Can you please use Jetpack’s Debugger module to send us 
   some more information about your site?
 * 1) Go to the Jetpack page in your dashboard.
    2) Click on “Help” tab in the upper
   right side of the page and click the link for “Jetpack Debugging Center.” 3) 
   Click the link that says “click here to contact Jetpack support.” 4) Fill in 
   the description box and your name and email address. 5) Click the “Contact Support”
   button.
 * Thanks!
 *  Thread Starter [Shadow Blast](https://wordpress.org/support/users/shadow-blast/)
 * (@shadow-blast)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/cannot-activate-plugin-20/#post-6016645)
 * There is no Jetpack page because I can’t activate it…
    It used to be functional
   but at some point it ceased functionality and I can no longer use it at all.
 *  [Ryan C.](https://wordpress.org/support/users/ryanc413/)
 * (@ryanc413)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/cannot-activate-plugin-20/#post-6016647)
 * Sorry about that! Can you please reinstall the Jetpack plugin manually?
 * To do so, download the Jetpack plugin here:
    [http://downloads.wordpress.org/plugin/jetpack.latest-stable.zip](http://downloads.wordpress.org/plugin/jetpack.latest-stable.zip)
 * Then, log in to your site via FTP, and delete the existing Jetpack plugin folder.
   You should then be able to reinstall the plugin manually by following the instructions
   here:
    [http://codex.wordpress.org/Managing_Plugins#Manual_Plugin_Installation](http://codex.wordpress.org/Managing_Plugins#Manual_Plugin_Installation)
 * I would strongly recommend that you make a complete backup of your website before
   trying this.
 * Please let me know how this works for you!
 *  Thread Starter [Shadow Blast](https://wordpress.org/support/users/shadow-blast/)
 * (@shadow-blast)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/cannot-activate-plugin-20/#post-6016651)
 * Thanks, I contacted the Hosting site and they found that the plugin “NextCellent
   Gallery” was causing issues with other plugins that caused Jetpack along with
   other plugins to keep from being activated. Hope this helps!
 *  Thread Starter [Shadow Blast](https://wordpress.org/support/users/shadow-blast/)
 * (@shadow-blast)
 * [11 years, 1 month ago](https://wordpress.org/support/topic/cannot-activate-plugin-20/#post-6016655)
 * ^ I meant “NextGEN Gallery”, **not** “NextCellent Gallery”

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Cannot activate plugin’ is closed to new replies.

 * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237)
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 * 8 replies
 * 2 participants
 * Last reply from: [Shadow Blast](https://wordpress.org/support/users/shadow-blast/)
 * Last activity: [11 years, 1 month ago](https://wordpress.org/support/topic/cannot-activate-plugin-20/#post-6016655)
 * Status: resolved