Cannot activate Pro version

  • Resolved remaxpv

    (@remaxpv)


    5 years, 5 months ago

    When we try to activate the pro version, it breaks our admin dashboard section. When activating the plugin, it does a redirect to: https://OURDOMAIN.com/wp-admin/admin.php?page=eael-settings&sl_activation=false&message=Your+license+key+has+reached+its+activation+limit.

    I made sure to reset/deactivate our license from the wpdeveloper.com Manage License page, but this didn’t help.

    In troubleshooting, we’ve disabled all plugins and then manually reinstalled in this order:

    1. Elementor (3.0.16)
    2. Elementor Pro (3.0.9)
    3. Essential Addons for Elementor (4.3.10)
    4. Essential Addons Pro (essential-addons-elementor-4.2.4.zip)

    Once we try to activate the plugin in step 4, thats when the site breaks and takes us to https://OURDOMAIN.com/wp-admin/admin.php?page=eael-settings&sl_activation=false&message=Your+license+key+has+reached+its+activation+limit.

    In Chrome:
    This page isn’t working
    OURDOMAIN.com redirected you too many times.
    Try clearing your cookies.
    ERR_TOO_MANY_REDIRECTS

    Our admin dashboard is broken until I delete “essential-addons-elementor” from the plugins folder.

    Any ideas?

Viewing 1 replies (of 1 total)
  • Plugin Author Rafin

    (@rafinkhan)

    5 years, 5 months ago

    @remaxpv,

    Hi, there. Sorry to hear about the issue you are facing. It’s actually happening because you are trying to activate the license on multiple websites even though you have a limited license.

    Anyways, this forum is for Free users so we are not able to discuss any further regarding the issue related to PRO plugin.

    We can easily resolve this for you by the way. Just contact our support here and we will get this resolved, don’t worry.

    Thank you!

Viewing 1 replies (of 1 total)

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