Title: Cannot activate the plugin
Last modified: August 21, 2016

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# Cannot activate the plugin

 *  Resolved [bpawebman](https://wordpress.org/support/users/bpawebman/)
 * (@bpawebman)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/cannot-activate-the-plugin/)
 * After I install the plugin, I then try to activate it – But, all I get is a blank
   screen. The Dashboard cannot be accessed! No error message. I have to go to my
   hosting company’s control panel -> file manager and delete the entire WPnewsman
   plug in folder to be able to get back to use the dashboard.
 * [http://wordpress.org/extend/plugins/wpnewsman-newsletters/](http://wordpress.org/extend/plugins/wpnewsman-newsletters/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [G-Lock Software](https://wordpress.org/support/users/marisp/)
 * (@marisp)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/cannot-activate-the-plugin/#post-3841137)
 * Hi,
 * In order we can find out why WPNewsman does not work on YOUR site, we need:
 * 1) full access to your FTP server to be able to edit the wp_config.php file and
   enable/disable the WP_DEBUG option;
    2) test admin account on your blog where
   you installed WPNewsman to be able to de-activate/activate all plugins; 3) access
   to your cPanel to see the error log.
 * If you have a production site and you cannot provide us with the above, please,
   search for the alternate plugin and do not use WPNewsman.
 * If you have a test site and you can give us the access to your FTP, cPanel and
   test admin dashboard on your WordPress, please, place a support ticket here [http://support.glocksoft.net/new-ticket](http://support.glocksoft.net/new-ticket)
   and send us the required information.
 *  Plugin Author [G-Lock Software](https://wordpress.org/support/users/marisp/)
 * (@marisp)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/cannot-activate-the-plugin/#post-3841277)
 * Hi,
 * Thank you for the provided information. Our programmer found the problem and 
   fixed it. He activated WPNewsman on your site. This fix will be included into
   the next 1.5.5 version of the plugin.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Cannot activate the plugin’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wpnewsman-newsletters_b5b4b0.svg)
 * [WPNewsman Lite](https://wordpress.org/plugins/wpnewsman-newsletters/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wpnewsman-newsletters/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wpnewsman-newsletters/)
 * [Active Topics](https://wordpress.org/support/plugin/wpnewsman-newsletters/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wpnewsman-newsletters/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wpnewsman-newsletters/reviews/)

## Tags

 * [cannot activate](https://wordpress.org/support/topic-tag/cannot-activate/)

 * 2 replies
 * 2 participants
 * Last reply from: [G-Lock Software](https://wordpress.org/support/users/marisp/)
 * Last activity: [12 years, 11 months ago](https://wordpress.org/support/topic/cannot-activate-the-plugin/#post-3841277)
 * Status: resolved