Title: Cannot activate WPEC Version 3.8.13.3 Last modified: August 21, 2016 --- # Cannot activate WPEC Version 3.8.13.3 * Resolved [halcyonweb](https://wordpress.org/support/users/halcyonweb/) * (@halcyonweb) * [12 years, 4 months ago](https://wordpress.org/support/topic/cannot-activate-wpec-version-38133/) * I can’t activate WPEC 3.8.13.3 after upgrade and get the following error message… Plugin could not be activated because it triggered a fatal error. * Warning: require_once(/home/user/public_html/wp-content/plugins/wp-e-commerce/ wpsc-includes/wpsc-meta-init.php): failed to open stream: No such file or directory in /home/user/public_html/wp-content/plugins/wp-e-commerce/wpsc-updates/database_template. php on line 211 * Fatal error: require_once(): Failed opening required ‘/home/user/public_html/ wp-content/plugins/wp-e-commerce/wpsc-includes/wpsc-meta-init.php’ (include_path =’/home/user/public_html/wp-content/plugins/google-analyticator/google-api-php- client/src:.:/opt/alt/php54/usr/share/pear:/opt/alt/php54/usr/share/php’) in / home/user/public_html/wp-content/plugins/wp-e-commerce/wpsc-updates/database_template. php on line 211 * I tried deactivating all other plugins, still no success. Server system details: * OS Type Linux platinum.netorigin.com.au 2.6.32-458.18.1.lve1.2.39.el6.x86_64 # 1 SMP Mon Sep 16 12:10:28 EEST 2013 x86_64 Server Software LiteSpeed Server Signature Server Name bindaree.com.au Server Address 118.127.40.11 Server Port 80 PHP Version 5.4.24 Zend Version 2.4.0 Platform 64Bit Loaded Extensions Core, date, ereg, libxml, openssl, pcre, sqlite3, zlib, bz2, calendar, ctype, curl, hash, filter, ftp, gettext, gmp, SPL, iconv, pcntl, Reflection, session, standard, shmop, SimpleXML, mbstring, tokenizer, xml, litespeed, bcmath, fileinfo, gd, imagick, intl, json, exif, mcrypt, mysql, mysqli, PDO, pdo_mysql, pdo_sqlite, posix, soap, suhosin, dom, xmlreader, xmlrpc, xmlwriter, zip, mhash, ionCube Loader, Zend Guard Loader MySQL Server 5.1.72-cll-lve Memory Limit 256 MB * [http://wordpress.org/plugins/wp-e-commerce/](http://wordpress.org/plugins/wp-e-commerce/) Viewing 2 replies - 1 through 2 (of 2 total) * [Jeffrey Schutzman](https://wordpress.org/support/users/jeffpyebrookcom/) * (@jeffpyebrookcom) * [12 years, 4 months ago](https://wordpress.org/support/topic/cannot-activate-wpec-version-38133/#post-4554759) * Looks like something went wrong when you downloaded and unpacked the plugin update. I double checked the zip file and the file in the error message is in the correct place. * My suggestion is the following 1. Make sure you have a valid backup of your site. Deactivate WP e-Commerce Manually delete the plugin files Re-download and Reinstall again. * Thread Starter [halcyonweb](https://wordpress.org/support/users/halcyonweb/) * (@halcyonweb) * [12 years, 4 months ago](https://wordpress.org/support/topic/cannot-activate-wpec-version-38133/#post-4554826) * Thank you, this seems to have fixed the problem. Viewing 2 replies - 1 through 2 (of 2 total) The topic ‘Cannot activate WPEC Version 3.8.13.3’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/wp-e-commerce_ebebeb.svg) * [WP eCommerce](https://wordpress.org/plugins/wp-e-commerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-e-commerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-e-commerce/) * [Active Topics](https://wordpress.org/support/plugin/wp-e-commerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-e-commerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-e-commerce/reviews/) ## Tags * [activate](https://wordpress.org/support/topic-tag/activate/) * [cannot](https://wordpress.org/support/topic-tag/cannot/) * 2 replies * 2 participants * Last reply from: [halcyonweb](https://wordpress.org/support/users/halcyonweb/) * Last activity: [12 years, 4 months ago](https://wordpress.org/support/topic/cannot-activate-wpec-version-38133/#post-4554826) * Status: resolved