Title: Cannot add new users
Last modified: August 20, 2016

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# Cannot add new users

 *  [KevEd](https://wordpress.org/support/users/keved/)
 * (@keved)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/cannot-add-new-users/)
 * Hi, I have WP version 3.5.1 and have updated the plugin install and synced the
   users, I cannot add a new user even though they have been registered as either
   Administrators, Editor, Author or subscriber.
 * In The Add New User page there is a message ‘Please create new users via WordPress.
   Once created, you can add further details here.’
    The rest of the page is empty.
 * I can see users who were added before I installed the plug-in, they can be assigned
   to departments and seem to be working normally. Its just the new users I’ve added
   to WP since installing the plugin don’t show up.
 * I also have latest version of PHP and MySQL installed.
 * Thanks.
 * [http://wordpress.org/extend/plugins/zingiri-tickets/](http://wordpress.org/extend/plugins/zingiri-tickets/)

Viewing 1 replies (of 1 total)

 *  Thread Starter [KevEd](https://wordpress.org/support/users/keved/)
 * (@keved)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/cannot-add-new-users/#post-3484770)
 * Update!
    I uninstalled the plugin and logged out, then back in again, re-installed
   and the latest users appeared in the staff list.
 * Still cannot add new users while the plugin is ‘live’.

Viewing 1 replies (of 1 total)

The topic ‘Cannot add new users’ is closed to new replies.

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## Tags

 * [users](https://wordpress.org/support/topic-tag/users/)

 * 1 reply
 * 1 participant
 * Last reply from: [KevEd](https://wordpress.org/support/users/keved/)
 * Last activity: [13 years, 3 months ago](https://wordpress.org/support/topic/cannot-add-new-users/#post-3484770)
 * Status: not resolved