Title: Cannot add template
Last modified: October 3, 2018

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# Cannot add template

 *  Resolved [lakeeffectkitchen](https://wordpress.org/support/users/lakeeffectkitchen/)
 * (@lakeeffectkitchen)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/cannot-add-template/)
 * I am running abandoned cart lite on my sites. It is network active and it is 
   working on the main site, but it will not let me add a template on the subdirectory
   site.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcannot-add-template%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [chetnapatel](https://wordpress.org/support/users/chetnapatel/)
 * (@chetnapatel)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/cannot-add-template/#post-10750067)
 * Hi,
 * If you have activated the plugin from network site then please deactivate it 
   and activate the Abandoned Cart Lite plugin from an individual site( subdirectory
   site ). So, once you activate the plugin from an individual site, one default
   email template will be created on the activation. And you will able to add an
   email template on your site.
 * Let me know if the issue still persists.
 * Regards,
    Chetna Bhutka

Viewing 1 replies (of 1 total)

The topic ‘Cannot add template’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-abandoned-cart/assets/icon-256x256.png?rev=2369396)
 * [Abandoned Cart Lite for WooCommerce](https://wordpress.org/plugins/woocommerce-abandoned-cart/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-abandoned-cart/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-abandoned-cart/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-abandoned-cart/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-abandoned-cart/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-abandoned-cart/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [chetnapatel](https://wordpress.org/support/users/chetnapatel/)
 * Last activity: [7 years, 7 months ago](https://wordpress.org/support/topic/cannot-add-template/#post-10750067)
 * Status: resolved