Title: Cannot Add Users
Last modified: August 20, 2016

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# Cannot Add Users

 *  Resolved [Barry](https://wordpress.org/support/users/speedwaymedia/)
 * (@speedwaymedia)
 * [14 years, 8 months ago](https://wordpress.org/support/topic/cannot-add-users-1/)
 * I cannot add any users. I am able to delete, but not add. It says that it adds
   the user but it does not. I also tried adding it from the WP registration page
   and I get the error message “ERROR: Couldn’t register you… please contact the
   webmaster !”.
 * It has been awhile since adding a new user, so I have not idea what has changed
   since then. But I did go back and add any plugins that I might have deleted to
   see if that would work and it did not.
 * Any ideas would be appreciated.

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [14 years, 8 months ago](https://wordpress.org/support/topic/cannot-add-users-1/#post-2312473)
 * Have you tried:
 * – deactivating **all** plugins to see if this resolves the problem. If this works,
   re-activate the plugins one by one until you find the problematic plugin(s).
 * – switching to the Twenty Eleven theme to rule out any theme-specific problems.
 * – [resetting the plugins folder](http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)
   by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause
   problems.
 * – re-uploading the wp-admin and wp-includes folders from a **fresh** download
   of WordPress.
 *  Thread Starter [Barry](https://wordpress.org/support/users/speedwaymedia/)
 * (@speedwaymedia)
 * [14 years, 8 months ago](https://wordpress.org/support/topic/cannot-add-users-1/#post-2312518)
 * Yes I just did a reinstall. Same issue. Checking plugins now. But I really do
   not have many installed.
 * When I do register a new user I get this email message:
 * New user registration on your site …………………:
    Username: E-mail:
 * Note, username and password are blank.
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [14 years, 8 months ago](https://wordpress.org/support/topic/cannot-add-users-1/#post-2312530)
 * No one suggested a re-install. Please re-read the suggestions I gave above.
 *  Thread Starter [Barry](https://wordpress.org/support/users/speedwaymedia/)
 * (@speedwaymedia)
 * [14 years, 8 months ago](https://wordpress.org/support/topic/cannot-add-users-1/#post-2312533)
 * Thanks….. a re-install didn’t hurt.
 * But I found that a plugin left a table index in users that could not be null.
   After removing the index, things worked just fine.
 * Thanks for pointing me in the right direction.
 *  [jdimaging1](https://wordpress.org/support/users/jdimaging1/)
 * (@jdimaging1)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/cannot-add-users-1/#post-2312776)
 * I have been struggling with this since the week end.
 * I have de-activated all my plug ins one by one and I still cannot add users from
   the back end and when I set up a new user.
 * New user registration on your site …………………:
    Username: E-mail:
 * I used softalicous on my server but I found when it auto installed there were
   tons of problems on the install.
 * I manually reinstalled but no idea how to install the database.
 * I have over 7000 linked so I surely hope I can get this going.
 * Thank you for listening
 * Darlene
 *  Thread Starter [Barry](https://wordpress.org/support/users/speedwaymedia/)
 * (@speedwaymedia)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/cannot-add-users-1/#post-2312777)
 * Darlene,
 * You probably have the same problem/error I did. Check your database under wp_users.
   I cannot remember exactly which one was null, that should fix it. If you can’t
   do that, then maybe creating a new database and copying data over could fit it
   but it also might copy over the same table settings.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Cannot Add Users’ is closed to new replies.

## Tags

 * [add users](https://wordpress.org/support/topic-tag/add-users/)
 * [users](https://wordpress.org/support/topic-tag/users/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 6 replies
 * 3 participants
 * Last reply from: [Barry](https://wordpress.org/support/users/speedwaymedia/)
 * Last activity: [13 years, 9 months ago](https://wordpress.org/support/topic/cannot-add-users-1/#post-2312777)
 * Status: resolved

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