Title: Cannot authenticate Google Drive
Last modified: March 24, 2023

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# Cannot authenticate Google Drive

 *  Resolved [Faisal Arafin](https://wordpress.org/support/users/odommo/)
 * (@odommo)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/cannot-authenticate-google-drive-2/)
 * when i click on “Authenticate with Google Drive” under Remote storage section,
   this appears:
 * [https://prnt.sc/KqLTYoEnN9mB](https://prnt.sc/KqLTYoEnN9mB)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [nicholas2019](https://wordpress.org/support/users/nicholas2019/)
 * (@nicholas2019)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/cannot-authenticate-google-drive-2/#post-16593410)
 * Hello [@odommo](https://wordpress.org/support/users/odommo/) ,
 * Thank you for getting in touch with us.
 * According to the screenshot, your site encountered an critical error. Make sure
   your site is working properly. Plus, reach out to your webhost and increase the
   php memory limit to 512MB for your webserver.
 * Additionally, if the issue persists after you make sure your site works fine,
   send us the debug infomration to our support email (support(a)wpvivid.com). We
   are going to check it out.
 * Kind regards.
 *  Thread Starter [Faisal Arafin](https://wordpress.org/support/users/odommo/)
 * (@odommo)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/cannot-authenticate-google-drive-2/#post-16597932)
 * sent
 *  Plugin Support [nicholas2019](https://wordpress.org/support/users/nicholas2019/)
 * (@nicholas2019)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/cannot-authenticate-google-drive-2/#post-16598631)
 * Thanks.
 *  Plugin Support [nicholas2019](https://wordpress.org/support/users/nicholas2019/)
 * (@nicholas2019)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/cannot-authenticate-google-drive-2/#post-16697497)
 * Hello [@odommo](https://wordpress.org/support/users/odommo/) ,
 * After we re-installed WPvivid plugin, the issue is fixed. Backing up to Google
   Drive was also successful.
 * As the issue is fixed, I am going to mark it as resolved. Don’t hesitate to let
   us know if you need help with anything else.
 * All the best.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Cannot authenticate Google Drive’ is closed to new replies.

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 * 4 replies
 * 2 participants
 * Last reply from: [nicholas2019](https://wordpress.org/support/users/nicholas2019/)
 * Last activity: [3 years, 1 month ago](https://wordpress.org/support/topic/cannot-authenticate-google-drive-2/#post-16697497)
 * Status: resolved