Title: Cannot Authenticate Google Drive
Last modified: August 30, 2016

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# Cannot Authenticate Google Drive

 *  Resolved [Pewit](https://wordpress.org/support/users/pewit/)
 * (@pewit)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/cannot-authenticate-google-drive/)
 * I am trying to resolve an inability to backup a server as the UP won’t authenticate–
   although it must have been when set up by the original site admin.
 * I Wiped all settings and entered the client ID and Secret and saved changes.
 * However, when I try to authenticate I grant access to Google Drive and then the
   screen goes blank with the following URL
 *     ```
       https://<mywebsite_domain>/wp/wp-admin/options-general.php?action=updraftmethod-googledrive-auth&state=token&code=4/cOfD6mPSuSt49SPbP073cW_3lCQIArgY8p_Rta2jDUM#
       ```
   
 * I presume something in the token is incorrect.
 * [https://wordpress.org/plugins/updraftplus/](https://wordpress.org/plugins/updraftplus/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * (@davidanderson)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/cannot-authenticate-google-drive/#post-6550297)
 * Hi,
 * A white screen means that PHP crashed. If you turn on the WP_DEBUG seting in 
   your wp-config.php file, then instead of a white screen, you should get an error
   message printed, if you try again. You could also try first de-activating any
   other plugins that do anything with Google services, in case they are interfering.
 * David

Viewing 1 replies (of 1 total)

The topic ‘Cannot Authenticate Google Drive’ is closed to new replies.

 * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200)
 * [UpdraftPlus: WP Backup & Migration Plugin](https://wordpress.org/plugins/updraftplus/)
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 * 1 reply
 * 2 participants
 * Last reply from: [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * Last activity: [10 years, 9 months ago](https://wordpress.org/support/topic/cannot-authenticate-google-drive/#post-6550297)
 * Status: resolved