Title: Cannot Backup Page
Last modified: September 27, 2022

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# Cannot Backup Page

 *  Resolved [jaggyjo](https://wordpress.org/support/users/jaggyjo/)
 * (@jaggyjo)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/cannot-backup-page/)
 * Hi,
 * I cannot backup the webpage stated above: BMI-D3uFLgc1-98765 (debug code)
 * Please help!
 * Thx, Jagor
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcannot-backup-page%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [iClyde](https://wordpress.org/support/users/iclyde/)
 * (@iclyde)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/cannot-backup-page/#post-16053585)
 * Hi [@jaggyjo](https://wordpress.org/support/users/jaggyjo/)
 * Your issue is most likely caused by modified PHP CLI. 
You should be able to 
   resolve it by disabling the checking step.
 * Please follow these steps on the site where you experienced this error:
    1. Go
   to “Other options” section 2. Disable PHP CLI checking: [https://prnt.sc/1sljr31](https://prnt.sc/1sljr31)
   3. Save “Other options” section 4. Force stop both processes: [https://prnt.sc/1trv1tm](https://prnt.sc/1trv1tm)
 * Once you do that, try to run your migration process using the same URL file.
 * Let me know if that worked for you 🙂
    Thank you!
 *  Thread Starter [jaggyjo](https://wordpress.org/support/users/jaggyjo/)
 * (@jaggyjo)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/cannot-backup-page/#post-16054627)
 * Hi iClyde,
 * in the beginning it worked like a charm. But after a while another error occured.
   Please help! Thank you!
 * BMI-cdseE2dL-91819
 * Best,
    Jaggy
 *  Plugin Author [iClyde](https://wordpress.org/support/users/iclyde/)
 * (@iclyde)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/cannot-backup-page/#post-16071381)
 * Hi [@jaggyjo](https://wordpress.org/support/users/jaggyjo/)
 * My apologies for such delayed reply, I didn’t get notification about your reply.
   
   Please in future use @ to mention my username, this way I’ll get instant notification
   on Slack.
 * Your debug code, tells me that the backup was cancelled by Apache Web Server.
   
   It was most likely caused by KeepAliveTimeout directive in Apache configuration.
 * We have alternate backup method, that can bypass this limitation.
    Simply, follow
   below steps, there are also other things you can improve.
 * Please open first section of the plugin named: “What will be backed up?”
    Find
   subsection named: “Exclude by folder / file name (case-sensitive)” Here add these
   three rules, like on image: [https://prnt.sc/9oftADPd_Z7e](https://prnt.sc/9oftADPd_Z7e)
 * Once you do that, please follow these steps:
    1. Go to “Other options” section
   2. Change backup method: [https://prnt.sc/1s1ofpa](https://prnt.sc/1s1ofpa) 3.
   Save “Other options” section 4. Force stop both processes: [https://prnt.sc/1trv1tm](https://prnt.sc/1trv1tm)
 * When you do that, try to run your backup once again.
 * Let me know if that worked for you 🙂
    Thank you!
 *  Thread Starter [jaggyjo](https://wordpress.org/support/users/jaggyjo/)
 * (@jaggyjo)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/cannot-backup-page/#post-16086267)
 * Hi [@iclyde](https://wordpress.org/support/users/iclyde/)!
 * Thank you for your reply. This time it took me longer to react.
 * I tried the steps according to your directions and unfortunately it stopped @
   98%.
 * BMI-8xWFUb13-36124
 * Thank you for your assistance!
 *  Plugin Author [iClyde](https://wordpress.org/support/users/iclyde/)
 * (@iclyde)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/cannot-backup-page/#post-16087856)
 * Hi [@jaggyjo](https://wordpress.org/support/users/jaggyjo/)
 * Could you please contact me directly via e-mail?
    – [ support (at) backupbliss
   dot com ] (please paste URL to this topic).
 * I need your help to debug this further as I can’t see anything that could cause
   the issue.
    Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Cannot Backup Page’ is closed to new replies.

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 * 5 replies
 * 2 participants
 * Last reply from: [iClyde](https://wordpress.org/support/users/iclyde/)
 * Last activity: [3 years, 8 months ago](https://wordpress.org/support/topic/cannot-backup-page/#post-16087856)
 * Status: resolved