Title: cannot backup website
Last modified: November 21, 2023

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# cannot backup website

 *  Resolved [martin177](https://wordpress.org/support/users/martin177/)
 * (@martin177)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/cannot-backup-website/)
 * Hi!
 * I am trying to backup a website (linked above) and I realize it’s a “wordpress.
   com” site. Please hear me out. I am trying to migrate it into the new wordpress.
   org webspace but: I am not paying the monthly 40$ business plan anymore and now
   I am prevented from installing a backup plugin or accessing phpmyadmin there.
   Frankly, I’m out of ideas… I’ve written them an email, but they haven’t replied
   yet. There must be a way to backup/download the old website, so I can migrate
   it here, no? I am open to absolutely any suggestions and want to thank you in
   advance!
 * Martin
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcannot-backup-website%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Sania Mohammadi](https://wordpress.org/support/users/saniamohammadi/)
 * (@saniamohammadi)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/cannot-backup-website/#post-17218359)
 * Hi [@martin177](https://wordpress.org/support/users/martin177/),
 * Since in this forum, we try to solve issues related to just WordPress.org sites,
   I suggest you read [this ](https://www.wpbeginner.com/wp-tutorials/how-to-properly-move-your-blog-from-wordpress-com-to-wordpress-org/)
   article while waiting for them to reply.
 *  [Bas](https://wordpress.org/support/users/basz85/)
 * (@basz85)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/cannot-backup-website/#post-17218366)
 * Hi Martin,
 * Do you have enough webspace at your hostingaccount? Check your current space 
   in a control panel.
 * You can always download and upload your website through FTP. But that means, 
   delete the old setup and replace it with the new one. Check also the credentials
   from your new database (before you get error connecting database connection 😉)
 * Bas
 *  Thread Starter [martin177](https://wordpress.org/support/users/martin177/)
 * (@martin177)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/cannot-backup-website/#post-17219003)
 * Unexpectedly, I was given a website download link and now I have a tar.gz file…
   Thank you for your replies!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘cannot backup website’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 3 participants
 * Last reply from: [martin177](https://wordpress.org/support/users/martin177/)
 * Last activity: [2 years, 6 months ago](https://wordpress.org/support/topic/cannot-backup-website/#post-17219003)
 * Status: resolved

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