Title: Cannot be Found?
Last modified: August 21, 2016

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# Cannot be Found?

 *  [halfcj](https://wordpress.org/support/users/halfcj/)
 * (@halfcj)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/cannot-be-found/)
 * I perform a back-up and next am taken to a blank page that says the file cannot
   be found. When I go back to admin, there is a file there with copy link, but 
   when I restore it, It doesn’t work properly. Much is missing from my theme, I
   can see the site, but it looks broken.
 * I have used WP Clone many times in the past, but maybe something wrong with 3.8.1?
   I trust in WP Clone – best plugin I have. Can’t afford for this to go wrong. 
   I have 4 sites to clone in this next week!
 * Any clues? Can I send you a copy of the URL?
 * [https://wordpress.org/plugins/wp-clone-by-wp-academy/](https://wordpress.org/plugins/wp-clone-by-wp-academy/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [halfcj](https://wordpress.org/support/users/halfcj/)
 * (@halfcj)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/cannot-be-found/#post-4774177)
 * Here is the address I get re-directed to upon “completion”?
    ~/wp-admin/admin.
   php?page=wp-clone&w3tc_note=flush_pgcache#
 * Here is the link when I navigate back WPClone:
    ~/wp-content/uploads/wp-clone/
   wpclone_backup_04th_Apr_2014_07-52PM_Ski_g1UI4WjOKY.zip
 * Does this mean I should switch off W3TC?
 *  [wpacademy](https://wordpress.org/support/users/wpacademy/)
 * (@wpacademy)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/cannot-be-found/#post-4774260)
 * yup it’s worth a try. you could also do a DB only backup,because it sounds like
   it’s running out of resources.
 *  Thread Starter [halfcj](https://wordpress.org/support/users/halfcj/)
 * (@halfcj)
 * [12 years, 1 month ago](https://wordpress.org/support/topic/cannot-be-found/#post-4774267)
 * I have managed to create a back-up, but it does not import to the new location
   correctly. (It gives me this location = [http://skill-wales.com/wp-content/uploads/wp-clone/wpclone_backup_14th_Apr_2014_11-51AM_Ski_w1krGxI5ZT.zip](http://skill-wales.com/wp-content/uploads/wp-clone/wpclone_backup_14th_Apr_2014_11-51AM_Ski_w1krGxI5ZT.zip))
   but when I try to import, it gives me a blank page.
 * When I refresh all the window take me to the original file locations. If I try
   to login, I go to the original installation location. I cannot get into the new
   location WP administration at all.
 * This has been so smooth in the past!
    Is it something to do with WP3.8.2?
 *  [joegp](https://wordpress.org/support/users/joegp/)
 * (@joegp)
 * [12 years ago](https://wordpress.org/support/topic/cannot-be-found/#post-4774314)
 * this might not have anything to do with your case, but Jetpack was braking it
   for me, deactivating it is not enough, it has to be deleted.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Cannot be Found?’ is closed to new replies.

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 * 4 replies
 * 3 participants
 * Last reply from: [joegp](https://wordpress.org/support/users/joegp/)
 * Last activity: [12 years ago](https://wordpress.org/support/topic/cannot-be-found/#post-4774314)
 * Status: not resolved