Title: Cannot be uninstalled
Last modified: December 7, 2020

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# Cannot be uninstalled

 *  [mevans1993](https://wordpress.org/support/users/mevans1993/)
 * (@mevans1993)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/cannot-be-uninstalled-2/)
 * This plugin does not appear in my WordPress installed plugin list and has no 
   obvious way to be disabled or removed. The plugin also DOES NOT export data back
   to your Google Analytics dashboard, but harvests your data instead. It’s free
   for a reason. Find another option.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [chriscct7](https://wordpress.org/support/users/chriscct7/)
 * (@chriscct7)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/cannot-be-uninstalled-2/#post-13757437)
 * Hi there,
    MonsterInsights like all WordPress plugins have to be listed on the
   plugins page if it is installed. If you removed MonsterInsights but still see
   the tracking code being output on the frontend, you have either a caching plugin
   or your hosting provider has a caching service active that has to be cleared 
   so that the page source code is updated.
 * As MonsterInsights is a Google Analytics integration by definition all tracked
   data goes directly to Google Analytics and to make the reports, the plugin pulls
   back the data from Google Analytics using their APIs, so it’s not possible to
   have data in the MonsterInsights report but not in Google Analytics. It could
   be that you are possibly looking at the wrong Google Analytics Property or View.
   I recommend checking the UA code being used to track on your site against the
   one for the property you are looking at in GA — if they’re not identical it’s
   the wrong property.
 * If you want you can reach out to our lite support team at MonsterInsights.com/
   lite-support and we can definitely help you.
 * MonsterInsights does not sell or harvest any user data. We have a simple business
   model, the same as Apple, where we sell a premium product which users pay us 
   for. Our free version exists to allow average websites to get the essential tracking
   and reporting implemented easily, and for more complex tracking like enhanced
   WooCommerce tracking we sell a Pro version for that.
 * -Chris
 *  [prajetpack999](https://wordpress.org/support/users/prajetpack999/)
 * (@prajetpack999)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/cannot-be-uninstalled-2/#post-14155493)
 * I think “Monsterinsight Google Analytics Dashboard Plugin” is a scam to collect
   our valuable data in their server. We must be careful.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Cannot be uninstalled’ is closed to new replies.

 * ![](https://ps.w.org/google-analytics-for-wordpress/assets/icon.svg?rev=2976619)
 * [MonsterInsights - Google Analytics Dashboard for WordPress (Website Stats Made Easy)](https://wordpress.org/plugins/google-analytics-for-wordpress/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/google-analytics-for-wordpress/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/google-analytics-for-wordpress/)
 * [Active Topics](https://wordpress.org/support/plugin/google-analytics-for-wordpress/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/google-analytics-for-wordpress/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/google-analytics-for-wordpress/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [prajetpack999](https://wordpress.org/support/users/prajetpack999/)
 * Last activity: [5 years, 3 months ago](https://wordpress.org/support/topic/cannot-be-uninstalled-2/#post-14155493)