Title: Cannot change date range
Last modified: August 31, 2016

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# Cannot change date range

 *  Resolved [Caroline@tasteloveandnourish](https://wordpress.org/support/users/carolinetasteloveandnourish/)
 * (@carolinetasteloveandnourish)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/cannot-change-date-range/)
 * My designer installed the top 10 plugin and had it set to display the top posts
   overall, but when I tried to change the date range, they don’t show up. It shows
   my message for when there are no posts to show.
 * Any clue why I can’t get this to work?
 * My site is [http://www.tasteloveandnourish.com](http://www.tasteloveandnourish.com)
 * Thanks so much! 🙂
 * [https://wordpress.org/plugins/top-10/](https://wordpress.org/plugins/top-10/)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [Ajay](https://wordpress.org/support/users/ajay/)
 * (@ajay)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/cannot-change-date-range/#post-7312943)
 * I checked your site and for some reason it seems like the Top 10 Daily posts 
   are not tracking.
 * It’s likely a database error which can currently only be fixed by deleting the
   plugin and re-adding it.
    The issue is that is that you’ll lose all the tracking
   data.
 * Are you in a position to check your database using phpMyAdmin? You’ll need to
   find what wp_top_ten_daily table structure is
 *  Thread Starter [Caroline@tasteloveandnourish](https://wordpress.org/support/users/carolinetasteloveandnourish/)
 * (@carolinetasteloveandnourish)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/cannot-change-date-range/#post-7312983)
 * Thanks, Ajay. No, I wouldn’t be able to check those files. My designer used Pagelines
   and I can’t figure out how to get into my files anymore. I will try deleting 
   and reinstalling. At this point, I can’t use the plugin the way I’d like to, 
   so I have nothing to lose. Thank you!
 *  Plugin Author [Ajay](https://wordpress.org/support/users/ajay/)
 * (@ajay)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/cannot-change-date-range/#post-7312987)
 * Firstly, please backup the database.
 * Next, reset the Top 10 settings to default in your plugin settings page
 * Check if this works when you do the tracking.
 * If not, under General settings, select Delete counter data on uninstall and save
   the settings
 * Then deactivate & delete from the Plugins page
 * This should clean up all the settings and data that Top 10 installed.
 *  Thread Starter [Caroline@tasteloveandnourish](https://wordpress.org/support/users/carolinetasteloveandnourish/)
 * (@carolinetasteloveandnourish)
 * [10 years, 1 month ago](https://wordpress.org/support/topic/cannot-change-date-range/#post-7312996)
 * Thanks Ajay! That worked. I did have to delete the counter data and reinstall.
   The only issues I’m having now, is that the thumbnails are not centered in my
   sidebar, there’s a thin line between each thumbnail and I can’t figure out how
   to place the text under the thumbnails. I am guessing my designer had placed 
   code somewhere to do all that?
 *  Plugin Author [Ajay](https://wordpress.org/support/users/ajay/)
 * (@ajay)
 * [10 years ago](https://wordpress.org/support/topic/cannot-change-date-range/#post-7312998)
 * I just checked your side. Where do I find the popular posts?
 *  Thread Starter [Caroline@tasteloveandnourish](https://wordpress.org/support/users/carolinetasteloveandnourish/)
 * (@carolinetasteloveandnourish)
 * [10 years ago](https://wordpress.org/support/topic/cannot-change-date-range/#post-7312999)
 * Hi Ajay…I ended up playing around to try to get what I was aiming for and it 
   was a mess. I deleted it completely. I’ll reinstall sometime this week, but have
   other things that need attention right now. Thanks.
 *  Plugin Author [Ajay](https://wordpress.org/support/users/ajay/)
 * (@ajay)
 * [10 years ago](https://wordpress.org/support/topic/cannot-change-date-range/#post-7313002)
 * No problem. I’ll close this post for now, however, if you do reinstall it, I 
   can open it again.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Cannot change date range’ is closed to new replies.

 * ![](https://ps.w.org/top-10/assets/icon-256x256.png?rev=2986432)
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## Tags

 * [date range](https://wordpress.org/support/topic-tag/date-range/)

 * 7 replies
 * 2 participants
 * Last reply from: [Ajay](https://wordpress.org/support/users/ajay/)
 * Last activity: [10 years ago](https://wordpress.org/support/topic/cannot-change-date-range/#post-7313002)
 * Status: resolved