Title: cannot change settings Last modified: May 2, 2024 --- # cannot change settings * [haksunli](https://wordpress.org/support/users/haksunli/) * (@haksunli) * [2 years, 1 month ago](https://wordpress.org/support/topic/cannot-change-settings-3/) * Hello, I tried to change the sendle settings so that it won’t create a shipping label automatically. However, when I go to Woocommerce -> Sendle settings. It is blank. There is no longer any option there to change. * See the picture below. * Can someone help please? * ![](https://i0.wp.com/jojo.space/html/tmp/sendle1.png?ssl=1) * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcannot-change-settings-3%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 6 replies - 1 through 6 (of 6 total) * Plugin Author [Joovii](https://wordpress.org/support/users/joovii/) * (@joovii) * [2 years, 1 month ago](https://wordpress.org/support/topic/cannot-change-settings-3/#post-17729829) * Can you please share any screenshots of the page that is blank. Unfortunately we dont see any picture uploaded. Also the link provided seems to go to the homepage of the website. * Thread Starter [haksunli](https://wordpress.org/support/users/haksunli/) * (@haksunli) * [2 years, 1 month ago](https://wordpress.org/support/topic/cannot-change-settings-3/#post-17729875) * Hello, it appears that I posted a wrong link. * Sorry, this interface does not have an option to upload picture. * So I posted the correct link again. See this screenshot here. * ![](https://i0.wp.com/jojo.space/html/tmp/sendle1.png?ssl=1) * Thanks! * Thread Starter [haksunli](https://wordpress.org/support/users/haksunli/) * (@haksunli) * [2 years, 1 month ago](https://wordpress.org/support/topic/cannot-change-settings-3/#post-17748408) * I got more information from the apahce log about the errors. * [Fri May 10 23:11:43.148490 2024] [proxy_fcgi:error] [pid 3466:tid 139717165152000][ client 180.150.39.225:17293] AH01071: Got error ‘PHP message: PHP Warning: Trying to access array offset on value of type null in /bitnami/wordpress/wp-content/ plugins/official-sendle-shipping-method/sendle-admin-feature.php on line 35; PHP message: PHP Warning: Trying to access array offset on value of type null in /bitnami/wordpress/wp-content/plugins/official-sendle-shipping-method/sendle- admin-feature.php on line 36’, referer: [https://jojo.space/my-account/orders/](https://jojo.space/my-account/orders/) [ Fri May 10 23:11:59.878425 2024] [proxy_fcgi:error] [pid 2427:tid 139716250806016][ client 180.150.39.225:17313] AH01071: Got error ‘PHP message: PHP Warning: Trying to access array offset on value of type null in /bitnami/wordpress/wp-content/ plugins/official-sendle-shipping-method/sendle-admin-feature.php on line 35; PHP message: PHP Warning: Trying to access array offset on value of type null in /bitnami/wordpress/wp-content/plugins/official-sendle-shipping-method/sendle- admin-feature.php on line 36’, referer: [https://jojo.space/wp-admin/post-new.php?post_type=shop_order](https://jojo.space/wp-admin/post-new.php?post_type=shop_order) * Thread Starter [haksunli](https://wordpress.org/support/users/haksunli/) * (@haksunli) * [2 years ago](https://wordpress.org/support/topic/cannot-change-settings-3/#post-17782361) * Hello, just want to follow up to see if there is any fix. I got more error messages. Thanks! * [Sun May 26 12:49:11.327051 2024] [proxy_fcgi:error] [pid 121559:tid 140300232140544][ client 101.115.138.184:2334] AH01071: Got error ‘PHP message: PHP Warning: Undefined array key 0 in /bitnami/wordpress/wp-content/plugins/official-sendle-shipping- method/sendle-shipping-function.php on line 476; PHP message: PHP Warning: Trying to access array offset on value of type null in /bitnami/wordpress/wp-content/ plugins/official-sendle-shipping-method/sendle-shipping-function.php on line 476; PHP message: PHP Warning: Trying to access array offset on value of type null in /bitnami/wordpress/wp-content/plugins/official-sendle-shipping-method/ sendle-shipping-function.php on line 476; PHP message: PHP Warning: Trying to access array offset on value of type null in /bitnami/wordpress/wp-content/plugins/ official-sendle-shipping-method/sendle-shipping-function.php on line 476; PHP message: PHP Warning: Undefined array key 0 in /bitnami/wordpress/wp-content/ plugins/official-sendle-shipping-method/sendle-shipping-function.php on line 477; PHP message: PHP Warning: Trying to access array offset on value of type null in /bitnami/wordpress/wp-content/plugins/official-sendle-shipping-method/ sendle-shipping-function.php on line 477; PHP message: PHP Warning: Trying to access array offset on value of type null in /bitnami/wordpress/wp-content/plugins/ official-sendle-shipping-method/sendle-shipping-function.php on line 477; PHP message: PHP Warning: Trying to access array offset on value of type null in / bitnami/wordpress/wp-content/plugins/official-sendle-shipping-method/sendle-shipping- function.php on line 477; PHP message: PHP Warning: Undefined array key 0 in / bitnami/wordpress/wp-content/plugins/official-sendle-shipping-method/sendle-shipping- function.php on line 509; PHP message: PHP Warning: Trying to access array offset on value of type null in /bitnami/wordpress/wp-content/plugins/official-sendle- shipping-method/sendle-shipping-function.php on line 509; PHP message: PHP Warning: Undefined array key 0 in /bitnami/wordpress/wp-content/plugins/official-sendle- shipping-method/sendle-shipping-zone.php on line 182; PHP message: PHP Warning: Trying to access array offset on value of type null in /bitnami/wordpress/wp- content/plugins/official-sendle-shipping-method/sendle-shipping-zone.php on line 182; PHP message: PHP Warning: Trying to access array offset on value of type null in /bitnami/wordpress/wp-content/plugins/official-sendle-shipping-method/ sendle-shipping-zone.php on line 182; PHP message: PHP Warning: Trying to access array offset on value of type null in /bitnami/wordpress/wp-content/plugins/official- sendle-shipping-method/sendle-shipping-zone.php on line 182’, referer: [https://jojo.space/cart/](https://jojo.space/cart/) * Thread Starter [haksunli](https://wordpress.org/support/users/haksunli/) * (@haksunli) * [1 year, 11 months ago](https://wordpress.org/support/topic/cannot-change-settings-3/#post-17876610) * Hello, I would like to follow up with this issue. I managed to upload the screenshot( blank setting screen) here: [https://snipboard.io/JMFlBY.jpg](https://snipboard.io/JMFlBY.jpg) * Any help would be appreciated. Best. * Thread Starter [haksunli](https://wordpress.org/support/users/haksunli/) * (@haksunli) * [1 year, 11 months ago](https://wordpress.org/support/topic/cannot-change-settings-3/#post-17881565) * I have also removed all plugins (other than woocommerce) and all themes to make sure it is not about conflict with another plugin/theme. * The problem remains. So, I believe that it is a problem with the Sendle plugin. * ![](https://wordpress.org/0b535dd7-fec1-4306-a215-524f9a4b06d2) * I am able to validate the Sendle plugin, just not being able to configure/use it. * I am already using the latest version:  Version 5.20 * My WordPress version is: Version 9.0.2 * See screenshot here: * [https://snipboard.io/W3TPCh.jpg](https://snipboard.io/W3TPCh.jpg) Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘cannot change settings’ is closed to new replies. * ![](https://ps.w.org/official-sendle-shipping-method/assets/icon-256x256.png? rev=2076889) * [Sendle Shipping Plugin](https://wordpress.org/plugins/official-sendle-shipping-method/) * [Frequently Asked Questions](https://wordpress.org/plugins/official-sendle-shipping-method/#faq) * [Support Threads](https://wordpress.org/support/plugin/official-sendle-shipping-method/) * [Active Topics](https://wordpress.org/support/plugin/official-sendle-shipping-method/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/official-sendle-shipping-method/unresolved/) * [Reviews](https://wordpress.org/support/plugin/official-sendle-shipping-method/reviews/) * 7 replies * 2 participants * Last reply from: [haksunli](https://wordpress.org/support/users/haksunli/) * Last activity: [1 year, 11 months ago](https://wordpress.org/support/topic/cannot-change-settings-3/#post-17881565) * Status: not resolved