Title: Cannot Checkout
Last modified: August 22, 2016

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# Cannot Checkout

 *  Resolved [Josiah](https://wordpress.org/support/users/colewebdev/)
 * (@colewebdev)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/cannot-checkout-1/)
 * I can items to cart, but clicking the checkout button just refreshes the page
   and loads the /wp-content/plugins/wp-e-commerce/wpsc-core/js/tinymce3/productspage.
   jpg
 * I tried switching themes, deactivating all other plugins, re-saving permalinks,
   I flushed the theme cache, I tried saving various setting screens (ex. payment
   gateway) again but nothing seems to work.
 * No JS errors that I can see.
 * This problem also occurs in WP 4.0 (I’ve run 3.9.2 on the live server, and 4.0
   on my staging server).
 * WP e-Commerce Version 3.8.14.3
    Gold Cart Version 2.9.7.8 BluePay Gateway
 * [https://wordpress.org/plugins/wp-e-commerce/](https://wordpress.org/plugins/wp-e-commerce/)

Viewing 9 replies - 1 through 9 (of 9 total)

 *  [Mihai Joldis](https://wordpress.org/support/users/misulicus/)
 * (@misulicus)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/cannot-checkout-1/#post-5307864)
 * Go and edit the products page in the dashboard and in the post content remove
   the current text and add [productspage]
 *  Thread Starter [Josiah](https://wordpress.org/support/users/colewebdev/)
 * (@colewebdev)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/cannot-checkout-1/#post-5307865)
 * I did this but it had no effect.
 * The only text/copy that I _had _on my products page was [productspage], so I 
   removed it, saved the page, and then added it back and saved.
 * Do I also need to update/change the shortcode on the checkout page?
 *  [Mihai Joldis](https://wordpress.org/support/users/misulicus/)
 * (@misulicus)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/cannot-checkout-1/#post-5307866)
 * Yeah check that too and add : [shoppingcart]
 *  Thread Starter [Josiah](https://wordpress.org/support/users/colewebdev/)
 * (@colewebdev)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/cannot-checkout-1/#post-5307867)
 * That was it.
 * For some unknown reason, the [shoppingcart] shortcode on my checkout page had
   been replaced by just the placeholder image.
 * I haven’t fully checked out, but I’m not seeing the checkout form which is an
   improvement.
 * Thanks Mihai
 *  Thread Starter [Josiah](https://wordpress.org/support/users/colewebdev/)
 * (@colewebdev)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/cannot-checkout-1/#post-5307868)
 * Spoke too soon, I tried checking out and now get the following error:
 * Please select one of the available shipping options, then we can process your
   order.
 * I am using Table Rate shipping and there is only one option available to the 
   user, which I chose repeatedly. I tried re-saving my settings, and because of
   my research on similar issues (I Googled the error first), I checked to make 
   sure my theme was not hiding anything (it appears not).
 *  [Mihai Joldis](https://wordpress.org/support/users/misulicus/)
 * (@misulicus)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/cannot-checkout-1/#post-5307869)
 * Can you post your website URL at least so we can take a look ?
 *  [Woerdokodo](https://wordpress.org/support/users/woerdokodo/)
 * (@woerdokodo)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/cannot-checkout-1/#post-5307873)
 * Hello, very interested in this solution, what exactly do you mean by:
    “Go and
   edit the products page in the dashboard and in the post content remove the current
   text and add [productspage] “ Is it possible to give me a detailed description?
 *  [Mihai Joldis](https://wordpress.org/support/users/misulicus/)
 * (@misulicus)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/cannot-checkout-1/#post-5307874)
 * [@woerdokodo](https://wordpress.org/support/users/woerdokodo/)
    Go to your admin
   dashboard under Pages Edit the page that is the Products page and if in the post
   content you have the image code and not the shortcode then replace it with [productspage]
 *  [Woerdokodo](https://wordpress.org/support/users/woerdokodo/)
 * (@woerdokodo)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/cannot-checkout-1/#post-5307875)
 * [@mihai](https://wordpress.org/support/users/mihai/) Thanks!! it works now.

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Cannot Checkout’ is closed to new replies.

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 * 9 replies
 * 3 participants
 * Last reply from: [Woerdokodo](https://wordpress.org/support/users/woerdokodo/)
 * Last activity: [11 years, 7 months ago](https://wordpress.org/support/topic/cannot-checkout-1/#post-5307875)
 * Status: resolved