Title: Cannot Choose Source
Last modified: March 26, 2026

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# Cannot Choose Source

 *  Resolved [funnyfarmhomestead](https://wordpress.org/support/users/funnyfarmhomestead/)
 * (@funnyfarmhomestead)
 * [2 months, 2 weeks ago](https://wordpress.org/support/topic/cannot-choose-source/)
 * We’ve been using Photonic for a bout a year now to link our galleries from SmugMug
   to our blog. Tonight going to add photos to our blog and find we cannot select
   the source. Clicking on any of the sources does nothing like prior how it would
   have a blue box around the source then we can select galleries etc etc but can’t
   make it past this first issue.

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [Sayontan Sinha](https://wordpress.org/support/users/sayontan/)
 * (@sayontan)
 * [2 months, 2 weeks ago](https://wordpress.org/support/topic/cannot-choose-source/#post-18863503)
 * Nothing has changed in Photonic for the past few months – the last plugin update
   was 3 months and that dealt with one specific lightbox and did not touch the 
   wizard. I suspect you might have updated another plugin on your site or added
   a new plugin, which is causing the conflict. I would recommend deactivating the
   other plugins and seeing if that solves the issue. You can then reactivate them
   one by one to see which one is causing the conflict. If deactivating the other
   plugins does not resolve the issue, the conflict may have been introduced by 
   a theme update.
 *  Plugin Author [Sayontan Sinha](https://wordpress.org/support/users/sayontan/)
 * (@sayontan)
 * [2 months, 1 week ago](https://wordpress.org/support/topic/cannot-choose-source/#post-18865243)
 * Can you verify if you have the Gutenberg plugin activated? If you do, can you
   deactivate it and see if this works? I have a feeling that this might be a Gutenberg-
   related change.
 *  Plugin Author [Sayontan Sinha](https://wordpress.org/support/users/sayontan/)
 * (@sayontan)
 * [2 months ago](https://wordpress.org/support/topic/cannot-choose-source/#post-18873904)
 * This should now be fully resolved for any type of configuration with version 
   3.30. Please let me know if it is still not working.
 *  [pako69](https://wordpress.org/support/users/pako69/)
 * (@pako69)
 * [2 months ago](https://wordpress.org/support/topic/cannot-choose-source/#post-18874712)
 * Hello, I have the same issue than [@funnyfarmhomestead](https://wordpress.org/support/users/funnyfarmhomestead/)
   and I’m using the 3.3.0 version. Gutenberg is disable but it does not change 
   anything.. Thanks
 *  Plugin Author [Sayontan Sinha](https://wordpress.org/support/users/sayontan/)
 * (@sayontan)
 * [2 months ago](https://wordpress.org/support/topic/cannot-choose-source/#post-18875023)
 * [@pako69](https://wordpress.org/support/users/pako69/) – Can you please open 
   the Developer Console in Chrome (Ctrl + Shift + I, or F12 in Windows) for the
   page where this is happening and let me know what you are seeing there?
 *  [pako69](https://wordpress.org/support/users/pako69/)
 * (@pako69)
 * [2 months ago](https://wordpress.org/support/topic/cannot-choose-source/#post-18875084)
 * Hi [@sayontan](https://wordpress.org/support/users/sayontan/)
 * Yes, but 0 errors… juste the 3 blue loading dots
 *  Plugin Author [Sayontan Sinha](https://wordpress.org/support/users/sayontan/)
 * (@sayontan)
 * [2 months ago](https://wordpress.org/support/topic/cannot-choose-source/#post-18875092)
 * [@pako69](https://wordpress.org/support/users/pako69/) – In that case **your 
   situation is not the same as the original poster**. The original poster was seeing
   the first screen, but not able to select a source.
 * Please start a new thread since this is an unrelated issue, and provide a screenshot
   of what you are seeing.

Viewing 7 replies - 1 through 7 (of 7 total)

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 * ![](https://ps.w.org/photonic/assets/icon.svg?rev=1972449)
 * [Photonic Gallery & Lightbox for Flickr, SmugMug & Others](https://wordpress.org/plugins/photonic/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/photonic/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/photonic/)
 * [Active Topics](https://wordpress.org/support/plugin/photonic/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/photonic/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/photonic/reviews/)

 * 7 replies
 * 3 participants
 * Last reply from: [Sayontan Sinha](https://wordpress.org/support/users/sayontan/)
 * Last activity: [2 months ago](https://wordpress.org/support/topic/cannot-choose-source/#post-18875092)
 * Status: resolved