Title: Cannot Close Lightbox Once Opened
Last modified: August 21, 2016

---

# Cannot Close Lightbox Once Opened

 *  Resolved [nnarang](https://wordpress.org/support/users/nnarang/)
 * (@nnarang)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/cannot-close-lightbox-once-opened/)
 * Unfortunately, I’ve been having an issue where if I click an image in a gallery,
   the lightbox opens, but clicking the overlay or pressing ESC does not close the
   lightbox. The only way to close the lightbox is to refresh the page. Additionally,
   the close button for the lightbox does not load.
 * I’m not exactly sure what the issue is, but I’ve attached a link of a sample 
   page featuring the problem: [http://trojanmun.org/photomosaic-test/](http://trojanmun.org/photomosaic-test/).
 * If anybody has any solutions or advice to fix the problem, please let me know!
 * [https://wordpress.org/plugins/easy-fancybox/](https://wordpress.org/plugins/easy-fancybox/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Rolf Allard van Hagen](https://wordpress.org/support/users/ravanh/)
 * (@ravanh)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/cannot-close-lightbox-once-opened/#post-4714486)
 * Issues like this usually indicate a conflict with other script or jQuery version.
   I’ll have a quick look…
 *  [Rolf Allard van Hagen](https://wordpress.org/support/users/ravanh/)
 * (@ravanh)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/cannot-close-lightbox-once-opened/#post-4714488)
 * Please disable the JQuery Updater plugin. FancyBox is not compatible with jQuery
   2.0+
 *  Thread Starter [nnarang](https://wordpress.org/support/users/nnarang/)
 * (@nnarang)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/cannot-close-lightbox-once-opened/#post-4714595)
 * Thanks! Everything works now.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Cannot Close Lightbox Once Opened’ is closed to new replies.

 * ![](https://ps.w.org/easy-fancybox/assets/icon-256x256.png?rev=3188201)
 * [Firelight Lightbox](https://wordpress.org/plugins/easy-fancybox/)
 * [Support Threads](https://wordpress.org/support/plugin/easy-fancybox/)
 * [Active Topics](https://wordpress.org/support/plugin/easy-fancybox/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/easy-fancybox/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/easy-fancybox/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [nnarang](https://wordpress.org/support/users/nnarang/)
 * Last activity: [12 years, 2 months ago](https://wordpress.org/support/topic/cannot-close-lightbox-once-opened/#post-4714595)
 * Status: resolved