Title: Cannot complete checkout process Last modified: August 31, 2016 --- # Cannot complete checkout process * Resolved [pandivignesh012](https://wordpress.org/support/users/pandivignesh012/) * (@pandivignesh012) * [10 years ago](https://wordpress.org/support/topic/cannot-complete-checkout-process/) * Hi, * We are using woo commerce latest version in my website. There is a problem in checkout page but, I cannot complete the checkout process. The following error message is displayed “Invalid Payment Method”. Kind help me.([https://www.gokulsweets.com/checkout/](https://www.gokulsweets.com/checkout/)) * woo commerce version: 2.5.5 * [https://wordpress.org/plugins/woocommerce/](https://wordpress.org/plugins/woocommerce/) Viewing 14 replies - 1 through 14 (of 14 total) * Plugin Contributor [Mike Jolley](https://wordpress.org/support/users/mikejolley/) * (@mikejolley) * [10 years ago](https://wordpress.org/support/topic/cannot-complete-checkout-process/#post-7351060) * Ensure a payment gateway is enabled in settings. * Thread Starter [pandivignesh012](https://wordpress.org/support/users/pandivignesh012/) * (@pandivignesh012) * [10 years ago](https://wordpress.org/support/topic/cannot-complete-checkout-process/#post-7351066) * Thank you for your reply. * Yes. I have enabled the payment gateway options. but I cannot place any order in my website. * Please refer the screenshot. [http://postimg.org/image/5n7gurjnl/](http://postimg.org/image/5n7gurjnl/) * Please provide solution for this. * Thank You * Plugin Contributor [Mike Jolley](https://wordpress.org/support/users/mikejolley/) * (@mikejolley) * [10 years ago](https://wordpress.org/support/topic/cannot-complete-checkout-process/#post-7351113) * Enable BACS. AIM might not be configured correctly.. * Thread Starter [pandivignesh012](https://wordpress.org/support/users/pandivignesh012/) * (@pandivignesh012) * [10 years ago](https://wordpress.org/support/topic/cannot-complete-checkout-process/#post-7351116) * Hi, * Thanks, * Can you please provide screenshot. it will better for me. * Thank You * Plugin Contributor [Mike Jolley](https://wordpress.org/support/users/mikejolley/) * (@mikejolley) * [10 years ago](https://wordpress.org/support/topic/cannot-complete-checkout-process/#post-7351118) * The bank transfer gateway. Enable and test that one. * Thread Starter [pandivignesh012](https://wordpress.org/support/users/pandivignesh012/) * (@pandivignesh012) * [10 years ago](https://wordpress.org/support/topic/cannot-complete-checkout-process/#post-7351124) * Hi, * As you said , I have configured the bank transfer gateway. But still the invalid payment method is displaying. * Refer screenshot: [http://postimg.org/image/t6it2zk75/](http://postimg.org/image/t6it2zk75/) * And also I want only authorize.net payment gateway. * Thank You * Plugin Contributor [Mike Jolley](https://wordpress.org/support/users/mikejolley/) * (@mikejolley) * [10 years ago](https://wordpress.org/support/topic/cannot-complete-checkout-process/#post-7351128) * Right, for testing, choose bank transfer during checkout, not AIM. * Also, are you running poor guys swiss extension? That breaks things like this. Post your status report if not. * Thread Starter [pandivignesh012](https://wordpress.org/support/users/pandivignesh012/) * (@pandivignesh012) * [10 years ago](https://wordpress.org/support/topic/cannot-complete-checkout-process/#post-7351144) * Hi, * Thank you for your reply. Still the same error display * Can you please suggest a correct plugin for authorize.net * And also can you please help me how to solve “invalid payment method” and how to solve this. * Thank You * Plugin Contributor [Mike Jolley](https://wordpress.org/support/users/mikejolley/) * (@mikejolley) * [10 years ago](https://wordpress.org/support/topic/cannot-complete-checkout-process/#post-7351145) * Need your report. [https://wordpress.org/support/topic/before-posting-gather-the-following-details?replies=1](https://wordpress.org/support/topic/before-posting-gather-the-following-details?replies=1) * Thread Starter [pandivignesh012](https://wordpress.org/support/users/pandivignesh012/) * (@pandivignesh012) * [10 years ago](https://wordpress.org/support/topic/cannot-complete-checkout-process/#post-7351147) * Hi, * please find the below system status details, * ``` ### WordPress Environment ### Home URL: https://www.gokulsweets.com Site URL: https://www.gokulsweets.com WC Version: 2.5.5 Log Directory Writable: ✔ WP Version: 4.5.1 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – Language: en_US ### Server Environment ### Server Info: Apache/2 PHP Version: 5.3.29 - We recommend a minimum PHP version of 5.4. See: How to update your PHP version PHP Post Max Size: 20 MB PHP Time Limit: -1 PHP Max Input Vars: 1000 SUHOSIN Installed: – MySQL Version: 5.5.44 Max Upload Size: 20 MB Default Timezone is UTC: ✕ Default timezone is MST - it should be UTC fsockopen/cURL: ✔ SoapClient: ✕ Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected. DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 2.5.5 : woocommerce_sessions: ✔ woocommerce_api_keys: ✔ woocommerce_attribute_taxonomies: ✔ woocommerce_termmeta: ✔ woocommerce_downloadable_product_permissions: ✔ woocommerce_order_items: ✔ woocommerce_order_itemmeta: ✔ woocommerce_tax_rates: ✔ woocommerce_tax_rate_locations: ✔ ### Active Plugins (40) ### Add Logo to Admin: by c.bavota – 1.6.2 All In One SEO Pack: by Michael Torbert – 2.3.4.2 Anything Popup: by Gopi Ramasamy – 6.0 Ninja Popups: by ArsCode – 4.2.7 Autoptimize: by Frank Goossens (futtta) – 2.0.2 Contact Form 7: by Takayuki Miyoshi – 4.4.2 Easy Google Fonts: by Titanium Themes – 1.4.1 Easy WP SMTP: by wpecommerce – 1.2.3 EventON: by AshanJay – 2.3.20 Google Analytics Dashboard for WP: by Alin Marcu – 4.9.3.1 Hello Dolly: by Matt Mullenweg – 1.6 WPBakery Visual Composer: by Michael M - WPBakery.com – 4.11.2.1 Leverage Browser Caching Ninja: by CustomWPNinjas – 2.1 MailChimp for WordPress Lite: by ibericode – 2.3.18 MOJO Marketplace: by Mike Hansen – 0.7.2 Multiple Post Thumbnails: by Chris Scott – 1.6.6 PopUp by Supsystic: by supsystic.com – 1.7.1 Pronto Theme Plugins: by Blicca Themes – 1.6.2 Really Simple SSL: by Rogier Lankhorst – 2.3.5 Slider Revolution: by ThemePunch – 5.2.5 Rich Reviews: by Nuanced Media – 1.7.2 Shortcodes in Menus: by Gagan Deep Singh and Saurabh Shukla – 3.1 Soundy Background Music: by Bertrand du Couédic – 3.2 Testimonials Showcase: by Carlos Moreira – 1.1.7 Timeline Express: by Evan Herman – 1.1.8.3 Twitter Feeds: by Contributed – 1.6 UpdraftPlus - Backup/Restore: by UpdraftPlus.Com DavidAnderson – 1.12.6 Woocommerce Table Rate Shipping: by JEM Plugins – 1.2.2 WooCommerce Authorize.net AIM Gateway: by WooThemes / SkyVerge – 3.6.0 WooCommerce Menu Cart: by Jeremiah Prummer Ewout Fernhout – 2.5.7 WooCommerce Social Media Share Buttons: by Toastie Studio – 1.3.0 WooCommerce - Xls Export (Lite): by Vivacity Infotech Pvt. Ltd. – 1.00 WooCommerce: by WooThemes – 2.5.5 Wordfence Security: by Wordfence – 6.1.5 WordPress Importer: by wordpressdotorg – 0.6.1 WP All Export: by Soflyy – 1.0.5 WP Featured Content Slider: by Dennis Nissle IWEBIX – 2.6 WordPress Force HTTPS: by A. Kai Armstrong – 0.1.2 WP Smush: by WPMU DEV – 2.2.2 YITH WooCommerce Wishlist: by YITHEMES – 2.0.15 ### Settings ### Force SSL: ✔ Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 ### API ### API Enabled: ✔ API Version: 3.1.0 ### WC Pages ### Shop Base: #8 - /shop/ Cart: #9 - /cart/ Checkout: #10 - /checkout/ My Account: #11 - /my-account/ ### Taxonomies ### Product Types: external (external) grouped (grouped) simple (simple) variable (variable) ### Theme ### Name: Pronto Version: 1.2.0 Author URL: http://themeforest.net/user/bliccaThemes Child Theme: ✕ – If you're modifying WooCommerce on a parent theme you didn't build personally then we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: pronto/woocommerce/archive-product.php pronto/woocommerce/cart/cart-empty.php pronto/woocommerce/cart/cart-item-data.php pronto/woocommerce/cart/cart-shipping.php version 2.3.0 is out of date. The core version is 2.5.0 pronto/woocommerce/cart/cart-totals.php pronto/woocommerce/cart/cart.php pronto/woocommerce/cart/cross-sells.php pronto/woocommerce/cart/mini-cart.php version 2.1.0 is out of date. The core version is 2.5.0 pronto/woocommerce/cart/shipping-calculator.php pronto/woocommerce/checkout/cart-errors.php pronto/woocommerce/checkout/form-billing.php pronto/woocommerce/checkout/form-checkout.php pronto/woocommerce/checkout/form-coupon.php pronto/woocommerce/checkout/form-login.php pronto/woocommerce/checkout/form-pay.php pronto/woocommerce/checkout/form-shipping.php pronto/woocommerce/checkout/payment-method.php pronto/woocommerce/checkout/payment.php pronto/woocommerce/checkout/review-order.php pronto/woocommerce/checkout/thankyou.php pronto/woocommerce/content-product.php version 2.4.0 is out of date. The core version is 2.5.0 pronto/woocommerce/content-product_cat.php version 2.4.0 is out of date. The core version is 2.5.2 pronto/woocommerce/content-single-product.php pronto/woocommerce/content-widget-product.php version - is out of date. The core version is 2.5.0 pronto/woocommerce/emails/admin-cancelled-order.php version 2.4.0 is out of date. The core version is 2.5.0 pronto/woocommerce/emails/admin-new-order.php version 2.4.0 is out of date. The core version is 2.5.0 pronto/woocommerce/emails/customer-completed-order.php version 2.4.0 is out of date. The core version is 2.5.0 pronto/woocommerce/emails/customer-invoice.php version 2.4.0 is out of date. The core version is 2.5.0 pronto/woocommerce/emails/customer-new-account.php pronto/woocommerce/emails/customer-note.php version 2.4.0 is out of date. The core version is 2.5.0 pronto/woocommerce/emails/customer-processing-order.php version 2.4.0 is out of date. The core version is 2.5.0 pronto/woocommerce/emails/customer-reset-password.php pronto/woocommerce/emails/email-addresses.php pronto/woocommerce/emails/email-footer.php pronto/woocommerce/emails/email-header.php pronto/woocommerce/emails/email-order-items.php pronto/woocommerce/emails/email-styles.php pronto/woocommerce/emails/plain/admin-cancelled-order.php version 2.3.0 is out of date. The core version is 2.5.0 pronto/woocommerce/emails/plain/admin-new-order.php version 2.3.0 is out of date. The core version is 2.5.0 pronto/woocommerce/emails/plain/customer-completed-order.php version 2.3.0 is out of date. The core version is 2.5.0 pronto/woocommerce/emails/plain/customer-invoice.php version 2.2.0 is out of date. The core version is 2.5.0 pronto/woocommerce/emails/plain/customer-new-account.php pronto/woocommerce/emails/plain/customer-note.php version 2.3.0 is out of date. The core version is 2.5.0 pronto/woocommerce/emails/plain/customer-processing-order.php version 2.3.0 is out of date. The core version is 2.5.0 pronto/woocommerce/emails/plain/customer-reset-password.php pronto/woocommerce/emails/plain/email-addresses.php pronto/woocommerce/emails/plain/email-order-items.php pronto/woocommerce/global/breadcrumb.php pronto/woocommerce/global/form-login.php pronto/woocommerce/global/quantity-input.php version 2.1.0 is out of date. The core version is 2.5.0 pronto/woocommerce/global/sidebar.php pronto/woocommerce/global/wrapper-end.php pronto/woocommerce/global/wrapper-start.php pronto/woocommerce/loop/add-to-cart.php version 2.1.0 is out of date. The core version is 2.5.0 pronto/woocommerce/loop/loop-end.php pronto/woocommerce/loop/loop-start.php pronto/woocommerce/loop/no-products-found.php pronto/woocommerce/loop/orderby.php pronto/woocommerce/loop/pagination.php pronto/woocommerce/loop/price.php pronto/woocommerce/loop/rating.php pronto/woocommerce/loop/result-count.php pronto/woocommerce/loop/sale-flash.php pronto/woocommerce/myaccount/form-add-payment-method.php pronto/woocommerce/myaccount/form-edit-account.php version 2.2.7 is out of date. The core version is 2.5.1 pronto/woocommerce/myaccount/form-edit-address.php pronto/woocommerce/myaccount/form-login.php pronto/woocommerce/myaccount/form-lost-password.php pronto/woocommerce/myaccount/my-account.php pronto/woocommerce/myaccount/my-address.php pronto/woocommerce/myaccount/my-downloads.php pronto/woocommerce/myaccount/my-orders.php version 2.3.10 is out of date. The core version is 2.5.0 pronto/woocommerce/myaccount/view-order.php pronto/woocommerce/notices/error.php pronto/woocommerce/notices/notice.php pronto/woocommerce/notices/success.php pronto/woocommerce/order/form-tracking.php pronto/woocommerce/order/order-again.php pronto/woocommerce/order/order-details.php version 2.4.0 is out of date. The core version is 2.5.3 pronto/woocommerce/order/tracking.php pronto/woocommerce/product-searchform.php version - is out of date. The core version is 2.5.0 pronto/woocommerce/single-product/add-to-cart/external.php pronto/woocommerce/single-product/add-to-cart/grouped.php pronto/woocommerce/single-product/add-to-cart/simple.php pronto/woocommerce/single-product/add-to-cart/variable.php version 2.4.0 is out of date. The core version is 2.5.0 pronto/woocommerce/single-product/meta.php pronto/woocommerce/single-product/price.php pronto/woocommerce/single-product/product-attributes.php pronto/woocommerce/single-product/product-image.php pronto/woocommerce/single-product/product-thumbnails.php pronto/woocommerce/single-product/rating.php pronto/woocommerce/single-product/related.php pronto/woocommerce/single-product/review.php version 2.1.0 is out of date. The core version is 2.5.0 pronto/woocommerce/single-product/sale-flash.php pronto/woocommerce/single-product/share.php pronto/woocommerce/single-product/short-description.php pronto/woocommerce/single-product/tabs/additional-information.php pronto/woocommerce/single-product/tabs/description.php pronto/woocommerce/single-product/tabs/tabs.php pronto/woocommerce/single-product/title.php pronto/woocommerce/single-product/up-sells.php pronto/woocommerce/single-product-reviews.php pronto/woocommerce/single-product.php pronto/woocommerce/taxonomy-product_cat.php pronto/woocommerce/taxonomy-product_tag.php : Learn how to update outdated templates ### Authorize.net AIM ### Environment: Production ``` * website URL: [https://www.gokulsweets.com/checkout/](https://www.gokulsweets.com/checkout/) * Actual problem is, we cannot place any order in my website. If we click place order button “invalid payment method” is coming. * Screenshot: [http://postimg.org/image/3ybqqq77l/](http://postimg.org/image/3ybqqq77l/) * Thank You * [lorzinian](https://wordpress.org/support/users/lorzinian/) * (@lorzinian) * [10 years ago](https://wordpress.org/support/topic/cannot-complete-checkout-process/#post-7351184) * Hello Mike, I’m from the same development team. I updated all the outdated copies but still the error persists. Please see latest system report below: * ``` ### WordPress Environment ### Home URL: https://www.gokulsweets.com Site URL: https://www.gokulsweets.com WC Version: 2.5.5 Log Directory Writable: ✔ WP Version: 4.5.1 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – Language: en_US ### Server Environment ### Server Info: Apache/2 PHP Version: 5.3.29 - We recommend a minimum PHP version of 5.4. See: How to update your PHP version PHP Post Max Size: 20 MB PHP Time Limit: -1 PHP Max Input Vars: 1000 SUHOSIN Installed: – MySQL Version: 5.5.44 Max Upload Size: 20 MB Default Timezone is UTC: ✕ Default timezone is MST - it should be UTC fsockopen/cURL: ✔ SoapClient: ✕ Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected. DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 2.5.5 : woocommerce_sessions: ✔ woocommerce_api_keys: ✔ woocommerce_attribute_taxonomies: ✔ woocommerce_termmeta: ✔ woocommerce_downloadable_product_permissions: ✔ woocommerce_order_items: ✔ woocommerce_order_itemmeta: ✔ woocommerce_tax_rates: ✔ woocommerce_tax_rate_locations: ✔ ### Active Plugins (40) ### Add Logo to Admin: by c.bavota – 1.6.2 All In One SEO Pack: by Michael Torbert – 2.3.4.2 Anything Popup: by Gopi Ramasamy – 6.0 Ninja Popups: by ArsCode – 4.2.7 Autoptimize: by Frank Goossens (futtta) – 2.0.2 Contact Form 7: by Takayuki Miyoshi – 4.4.2 Easy Google Fonts: by Titanium Themes – 1.4.1 Easy WP SMTP: by wpecommerce – 1.2.3 EventON: by AshanJay – 2.3.20 Google Analytics Dashboard for WP: by Alin Marcu – 4.9.3.1 Hello Dolly: by Matt Mullenweg – 1.6 WPBakery Visual Composer: by Michael M - WPBakery.com – 4.11.2.1 Leverage Browser Caching Ninja: by CustomWPNinjas – 2.1 MailChimp for WordPress Lite: by ibericode – 2.3.18 MOJO Marketplace: by Mike Hansen – 0.7.2 Multiple Post Thumbnails: by Chris Scott – 1.6.6 PopUp by Supsystic: by supsystic.com – 1.7.1 Pronto Theme Plugins: by Blicca Themes – 1.6.2 Really Simple SSL: by Rogier Lankhorst – 2.3.5 Slider Revolution: by ThemePunch – 5.2.5 Rich Reviews: by Nuanced Media – 1.7.2 Shortcodes in Menus: by Gagan Deep Singh and Saurabh Shukla – 3.1 Soundy Background Music: by Bertrand du Couédic – 3.2 Testimonials Showcase: by Carlos Moreira – 1.1.7 Timeline Express: by Evan Herman – 1.1.8.3 Twitter Feeds: by Contributed – 1.6 UpdraftPlus - Backup/Restore: by UpdraftPlus.Com DavidAnderson – 1.12.6 Woocommerce Table Rate Shipping: by JEM Plugins – 1.2.2 WooCommerce Authorize.net AIM Gateway: by WooThemes / SkyVerge – 3.6.0 WooCommerce Menu Cart: by Jeremiah Prummer Ewout Fernhout – 2.5.7 WooCommerce Social Media Share Buttons: by Toastie Studio – 1.3.0 WooCommerce - Xls Export (Lite): by Vivacity Infotech Pvt. Ltd. – 1.00 WooCommerce: by WooThemes – 2.5.5 Wordfence Security: by Wordfence – 6.1.5 WordPress Importer: by wordpressdotorg – 0.6.1 WP All Export: by Soflyy – 1.0.5 WP Featured Content Slider: by Dennis Nissle IWEBIX – 2.6 WordPress Force HTTPS: by A. Kai Armstrong – 0.1.2 WP Smush: by WPMU DEV – 2.2.2 YITH WooCommerce Wishlist: by YITHEMES – 2.0.15 ### Settings ### Force SSL: ✔ Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 ### API ### API Enabled: ✔ API Version: 3.1.0 ### WC Pages ### Shop Base: #8 - /shop/ Cart: #9 - /cart/ Checkout: #10 - /checkout/ My Account: #11 - /my-account/ ### Taxonomies ### Product Types: external (external) grouped (grouped) simple (simple) variable (variable) ### Theme ### Name: Pronto Version: 1.2.0 Author URL: http://themeforest.net/user/bliccaThemes Child Theme: ✕ – If you're modifying WooCommerce on a parent theme you didn't build personally then we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: pronto/woocommerce/archive-product.php pronto/woocommerce/cart/cart-empty.php pronto/woocommerce/cart/cart-item-data.php pronto/woocommerce/cart/cart-shipping.php pronto/woocommerce/cart/cart-totals.php pronto/woocommerce/cart/cart.php pronto/woocommerce/cart/cross-sells.php pronto/woocommerce/cart/mini-cart.php pronto/woocommerce/cart/shipping-calculator.php pronto/woocommerce/checkout/cart-errors.php pronto/woocommerce/checkout/form-billing.php pronto/woocommerce/checkout/form-checkout.php pronto/woocommerce/checkout/form-coupon.php pronto/woocommerce/checkout/form-login.php pronto/woocommerce/checkout/form-pay.php pronto/woocommerce/checkout/form-shipping.php pronto/woocommerce/checkout/payment-method.php pronto/woocommerce/checkout/payment.php pronto/woocommerce/checkout/review-order.php pronto/woocommerce/checkout/thankyou.php pronto/woocommerce/content-product.php pronto/woocommerce/content-product_cat.php pronto/woocommerce/content-single-product.php pronto/woocommerce/content-widget-product.php pronto/woocommerce/emails/admin-cancelled-order.php pronto/woocommerce/emails/admin-failed-order.php pronto/woocommerce/emails/admin-new-order.php pronto/woocommerce/emails/customer-completed-order.php pronto/woocommerce/emails/customer-invoice.php pronto/woocommerce/emails/customer-new-account.php pronto/woocommerce/emails/customer-note.php pronto/woocommerce/emails/customer-processing-order.php pronto/woocommerce/emails/customer-refunded-order.php pronto/woocommerce/emails/customer-reset-password.php pronto/woocommerce/emails/email-addresses.php pronto/woocommerce/emails/email-customer-details.php pronto/woocommerce/emails/email-footer.php pronto/woocommerce/emails/email-header.php pronto/woocommerce/emails/email-order-details.php pronto/woocommerce/emails/email-order-items.php pronto/woocommerce/emails/email-styles.php pronto/woocommerce/emails/plain/admin-cancelled-order.php pronto/woocommerce/emails/plain/admin-failed-order.php pronto/woocommerce/emails/plain/admin-new-order.php pronto/woocommerce/emails/plain/customer-completed-order.php pronto/woocommerce/emails/plain/customer-invoice.php pronto/woocommerce/emails/plain/customer-new-account.php pronto/woocommerce/emails/plain/customer-note.php pronto/woocommerce/emails/plain/customer-processing-order.php pronto/woocommerce/emails/plain/customer-refunded-order.php pronto/woocommerce/emails/plain/customer-reset-password.php pronto/woocommerce/emails/plain/email-addresses.php pronto/woocommerce/emails/plain/email-customer-details.php pronto/woocommerce/emails/plain/email-order-details.php pronto/woocommerce/emails/plain/email-order-items.php pronto/woocommerce/global/breadcrumb.php pronto/woocommerce/global/form-login.php pronto/woocommerce/global/quantity-input.php pronto/woocommerce/global/sidebar.php pronto/woocommerce/global/wrapper-end.php pronto/woocommerce/global/wrapper-start.php pronto/woocommerce/loop/add-to-cart.php pronto/woocommerce/loop/loop-end.php pronto/woocommerce/loop/loop-start.php pronto/woocommerce/loop/no-products-found.php pronto/woocommerce/loop/orderby.php pronto/woocommerce/loop/pagination.php pronto/woocommerce/loop/price.php pronto/woocommerce/loop/rating.php pronto/woocommerce/loop/result-count.php pronto/woocommerce/loop/sale-flash.php pronto/woocommerce/myaccount/form-add-payment-method.php pronto/woocommerce/myaccount/form-edit-account.php pronto/woocommerce/myaccount/form-edit-address.php pronto/woocommerce/myaccount/form-login.php pronto/woocommerce/myaccount/form-lost-password.php pronto/woocommerce/myaccount/my-account.php pronto/woocommerce/myaccount/my-address.php pronto/woocommerce/myaccount/my-downloads.php pronto/woocommerce/myaccount/my-orders.php pronto/woocommerce/myaccount/view-order.php pronto/woocommerce/notices/error.php pronto/woocommerce/notices/notice.php pronto/woocommerce/notices/success.php pronto/woocommerce/order/form-tracking.php pronto/woocommerce/order/order-again.php pronto/woocommerce/order/order-details.php pronto/woocommerce/order/tracking.php pronto/woocommerce/product-searchform.php pronto/woocommerce/single-product/add-to-cart/external.php pronto/woocommerce/single-product/add-to-cart/grouped.php pronto/woocommerce/single-product/add-to-cart/simple.php pronto/woocommerce/single-product/add-to-cart/variable.php pronto/woocommerce/single-product/meta.php pronto/woocommerce/single-product/price.php pronto/woocommerce/single-product/product-attributes.php pronto/woocommerce/single-product/product-image.php pronto/woocommerce/single-product/product-thumbnails.php pronto/woocommerce/single-product/rating.php pronto/woocommerce/single-product/related.php pronto/woocommerce/single-product/review.php pronto/woocommerce/single-product/sale-flash.php pronto/woocommerce/single-product/share.php pronto/woocommerce/single-product/short-description.php pronto/woocommerce/single-product/tabs/additional-information.php pronto/woocommerce/single-product/tabs/description.php pronto/woocommerce/single-product/tabs/tabs.php pronto/woocommerce/single-product/title.php pronto/woocommerce/single-product/up-sells.php pronto/woocommerce/single-product-reviews.php pronto/woocommerce/single-product.php pronto/woocommerce/taxonomy-product_cat.php pronto/woocommerce/taxonomy-product_tag.php ### Authorize.net AIM ### Environment: Production ``` * We are using the official Authorize.Net plugin from Woothemes. And I also checked the API Login ID and Transaction Key. They are correct as well. Our store is configured to deliver for all regions without any restrictions. * Plugin Contributor [Mike Jolley](https://wordpress.org/support/users/mikejolley/) * (@mikejolley) * [10 years ago](https://wordpress.org/support/topic/cannot-complete-checkout-process/#post-7351200) * Your theme has custom template for checkout: * ``` pronto/woocommerce/checkout/cart-errors.php pronto/woocommerce/checkout/form-billing.php pronto/woocommerce/checkout/form-checkout.php pronto/woocommerce/checkout/form-coupon.php pronto/woocommerce/checkout/form-login.php pronto/woocommerce/checkout/form-pay.php pronto/woocommerce/checkout/form-shipping.php pronto/woocommerce/checkout/payment-method.php pronto/woocommerce/checkout/payment.php pronto/woocommerce/checkout/review-order.php pronto/woocommerce/checkout/thankyou.php ``` * Have you tried another? * FYI, overriding all tempalte files is a terrible practice. Only those template needing changes should be copied into the theme folder. * [lorzinian](https://wordpress.org/support/users/lorzinian/) * (@lorzinian) * [10 years ago](https://wordpress.org/support/topic/cannot-complete-checkout-process/#post-7351210) * I tried the WP default theme and now I do not get the error. If I replace the theme’s templates with the woocommerce templates, is it a good way to solve this problem? * Thread Starter [pandivignesh012](https://wordpress.org/support/users/pandivignesh012/) * (@pandivignesh012) * [10 years ago](https://wordpress.org/support/topic/cannot-complete-checkout-process/#post-7351212) * Hi, * After deleting the theme templates, it started working. Thank You Viewing 14 replies - 1 through 14 (of 14 total) The topic ‘Cannot complete checkout process’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) * 14 replies * 3 participants * Last reply from: [pandivignesh012](https://wordpress.org/support/users/pandivignesh012/) * Last activity: [10 years ago](https://wordpress.org/support/topic/cannot-complete-checkout-process/#post-7351212) * Status: resolved