Cannot complete payments when plugin is enabled

  • Resolved czeller

    (@czeller)


    3 years, 1 month ago

    When I enable your plugin and try to complete an order I get “An error occurred, please try again or try an alternate form of payment.” If I disable the plugin, I can submit payment just fine.


    There are no fields showing errors.

    I am using Stripe (and have tried several Stripe plugins, same errors with all) On the Stripe side it sees the attempt and gives this message: “The customer has not entered their payment method.”

    PLEASE HELP. Thank you

Viewing 1 replies (of 1 total)
  • Plugin Author ThemeHigh

    (@themehigh)

    3 years, 1 month ago

    Could you please verify whether the country field is disabled in our plugin or not? If so, please enable it and verify it from your side.


    Thank you!

Viewing 1 replies (of 1 total)

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