Title: Cannot conect Jetpack and WordPress
Last modified: August 22, 2016

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# Cannot conect Jetpack and WordPress

 *  [douginmexico](https://wordpress.org/support/users/douginmexico/)
 * (@douginmexico)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/cannot-conect-jetpack-and-wordpress/)
 * Attempting to activate Jetpack, I kept getting a message that my password was
   wrong at the login page to connect Jetpack to WordPress. So I tried a password
   recovery but didn’t receive a recovery email. After several similar tries and
   no recovery email, I went to the more lengthy recovery process, where WordPress
   says the the website does not exist. Is there any other way to contact WordPress
   CS?

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * (@wpyogi)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/cannot-conect-jetpack-and-wordpress/#post-5635214)
 * Did you set up an account on WordPress.COM – which is different from here and
   from your WP site?
 *  [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * (@wpyogi)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/cannot-conect-jetpack-and-wordpress/#post-5635215)
 * See also:
 * [https://wordpress.org/plugins/jetpack/installation/](https://wordpress.org/plugins/jetpack/installation/)
 *  Thread Starter [douginmexico](https://wordpress.org/support/users/douginmexico/)
 * (@douginmexico)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/cannot-conect-jetpack-and-wordpress/#post-5635216)
 * It’s .com, but for the same reason I cannot log into that forum. I was hoping
   someone from Jetpack might pop up. These was a similar post from about a year
   ago.
 *  [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * (@wpyogi)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/cannot-conect-jetpack-and-wordpress/#post-5635223)
 * So you have a separate WordPress.COM account? If you can’t login over there, 
   that account isn’t working properly – in which case, try here:
 * [http://en.support.wordpress.com/account-recovery/](http://en.support.wordpress.com/account-recovery/)
 * You can also ask the JetPack team directly here:
 * [https://wordpress.org/support/plugin/jetpack#postform](https://wordpress.org/support/plugin/jetpack#postform)
 * But they’ve been on vacation for 10 days – coming back tomorrow but will no doubt
   have a big backlog of support tickets to catch up on.
 *  Thread Starter [douginmexico](https://wordpress.org/support/users/douginmexico/)
 * (@douginmexico)
 * [11 years, 5 months ago](https://wordpress.org/support/topic/cannot-conect-jetpack-and-wordpress/#post-5635225)
 * Yes, I’ve been through every recovery step and page.
 * I posted on the sub-forum and saw that Jetpack staff are off until Jan 5. It’s
   really a WordPress issue though, as all of my access is blocked until it’s solved.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Cannot conect Jetpack and WordPress’ is closed to new replies.

## Tags

 * [Jatpack](https://wordpress.org/support/topic-tag/jatpack/)
 * [password recovery](https://wordpress.org/support/topic-tag/password-recovery/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 5 replies
 * 2 participants
 * Last reply from: [douginmexico](https://wordpress.org/support/users/douginmexico/)
 * Last activity: [11 years, 5 months ago](https://wordpress.org/support/topic/cannot-conect-jetpack-and-wordpress/#post-5635225)
 * Status: not resolved

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