Title: Cannot configure settings
Last modified: May 22, 2019

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# Cannot configure settings

 *  Resolved [yakos](https://wordpress.org/support/users/yakos/)
 * (@yakos)
 * [7 years ago](https://wordpress.org/support/topic/cannot-configure-settings/)
 * Chaty Settings page comes up in the Admin panel, but then a popup appears on 
   top taking over the page and not allowing an exit.
    The popup is a white box 
   with the words “Detailed Preview” in it, and without any exit buttons. Hence 
   I cannot use.
 * WP version 5.2.1
    Chaty version 2.0.6
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcannot-configure-settings%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Gal Dubinski](https://wordpress.org/support/users/galdub/)
 * (@galdub)
 * [7 years ago](https://wordpress.org/support/topic/cannot-configure-settings/#post-11563492)
 * hi [@yakos](https://wordpress.org/support/users/yakos/)
 * are you using Hero slider by any chance?
 *  Thread Starter [yakos](https://wordpress.org/support/users/yakos/)
 * (@yakos)
 * [7 years ago](https://wordpress.org/support/topic/cannot-configure-settings/#post-11566778)
 * Hi [@galdub](https://wordpress.org/support/users/galdub/)
    Thanks for your response
   No, I am using as slider by the name ‘Smart Slider 3’. Do you expect that a slider
   will affect it? I have tried deactivating the slider, but get the same issue 
   with Chaty
 *  Plugin Author [Gal Dubinski](https://wordpress.org/support/users/galdub/)
 * (@galdub)
 * [7 years ago](https://wordpress.org/support/topic/cannot-configure-settings/#post-11567847)
 * [@yakos](https://wordpress.org/support/users/yakos/)
    can you please email me
   at [gal@premio.io](https://wordpress.org/support/topic/cannot-configure-settings/gal@premio.io?output_format=md)
   so we can dig deeper into this?
 *  Thread Starter [yakos](https://wordpress.org/support/users/yakos/)
 * (@yakos)
 * [6 years, 12 months ago](https://wordpress.org/support/topic/cannot-configure-settings/#post-11640773)
 * Hi [@galdub](https://wordpress.org/support/users/galdub/)
    I have emailed you
   with the screen dump and some detail. Don’t know why this popup at the top is
   appearing without any controls.
 * Any questions please let me know. I am running the latest wordpress and all plugins
 *  Plugin Author [Gal Dubinski](https://wordpress.org/support/users/galdub/)
 * (@galdub)
 * [6 years, 12 months ago](https://wordpress.org/support/topic/cannot-configure-settings/#post-11642468)
 * [@yakos](https://wordpress.org/support/users/yakos/) got your email and replied,
   let’s continue the conversation there 🙂

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Cannot configure settings’ is closed to new replies.

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## Tags

 * [settings](https://wordpress.org/support/topic-tag/settings/)

 * 5 replies
 * 2 participants
 * Last reply from: [Gal Dubinski](https://wordpress.org/support/users/galdub/)
 * Last activity: [6 years, 12 months ago](https://wordpress.org/support/topic/cannot-configure-settings/#post-11642468)
 * Status: resolved