Title: Cannot connect
Last modified: February 26, 2019

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# Cannot connect

 *  Resolved [Moench87](https://wordpress.org/support/users/moench87/)
 * (@moench87)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/cannot-connect-10/)
 * Hallo,
    I tried to connect the plugin with google, but it was not possible. The
   API key was correct (with no space at the beginning) and I found the right places
   id. When I put the places Id into the field it takes many minutes and nothing
   happens. How can I get the connection with google now? David

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Daniel K.](https://wordpress.org/support/users/richplugins/)
 * (@richplugins)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/cannot-connect-10/#post-11252389)
 * Hi,
 * Please send following to support [at] richplugins.com:
 * 1. Link to your Google place on Google map;
    2. Place ID; 3. Debug information
   from the setting page of the plugin.
 * Thanks!
 *  Plugin Author [Daniel K.](https://wordpress.org/support/users/richplugins/)
 * (@richplugins)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/cannot-connect-10/#post-11258178)
 * Resolved!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Cannot connect’ is closed to new replies.

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## Tags

 * [api](https://wordpress.org/support/topic-tag/api/)

 * 2 replies
 * 2 participants
 * Last reply from: [Daniel K.](https://wordpress.org/support/users/richplugins/)
 * Last activity: [7 years, 3 months ago](https://wordpress.org/support/topic/cannot-connect-10/#post-11258178)
 * Status: resolved